Executive - TQM

Genting Malaysia Bhd; Genting Highlands; Hybrid; MYR 90,000 - 130,000; Full time

Job summary

Genting Malaysia Berhad seeks an Executive - TQM at Genting Highlands to lead ISO management systems and TQM training initiatives. You will support audits, CAPA activities, and the rollout of quality improvements across departments.

The role focuses on sustaining ISO compliance, organizing training sessions, and producing reports and dashboards on quality metrics and audit outcomes. This is a full-time on-site position rooted in Genting Highlands.

Qualifications

• Plan, implement, maintain ISO Management Systems (e.g., ISO 9001) and related training.
• Support internal/external audits, documentation control, CAPA and certification activities.
• Coordinate TQM awareness programmes and ISO-related training to boost compliance.
• Identify training gaps in quality/ISO and develop training materials.
• Support engagement, quality and continuous improvement programs across departments.
• Provide admin support for daily TQM activities: training coordination, records, attendance.
• Liaise with stakeholders to promote quality culture and ISO compliance.
• Prepare reports, dashboards, and analyses on quality, audits and training progress.

Responsibilities

• Assist in planning, implementing, and maintaining ISO Management Systems and related training.
• Support audits, documentation control, CAPA, and certification activities.
• Coordinate TQM awareness programmes and ISO training to enhance compliance.
• Identify training gaps and develop related training materials.
• Facilitate workshops and improvement discussions across departments.

Job description

Executive - TQM# Careers## Executive - TQMApply: Genting Highlands: Full time: Posted Today: JR231**Company:**RWB Genting Malaysia Berhad**Opportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group****Key Responsibilities** * Assist in the planning, implementation, maintenance, and continual improvement of ISO Management Systems (e.g. ISO 9001 and other applicable standards), including supporting training needs related to system requirements.* Support internal and external audits, documentation control, corrective and preventive actions (CAPA) and certification-related activities, including preparing audit briefings and post-audit training where applicable.* Conduct, coordinate, and support TQM awareness programmes, ISO-related training sessions, and quality improvement briefings to enhance organizational understanding and compliance.* Assist in identifying training gaps related to quality and ISO requirements and support the development and rollout of relevant training materials and sessions.* Support the execution of engagement, quality, and continuous improvement programmes across departments, including facilitating workshops, briefings, and improvement discussions.* Provide operational and administrative support for daily TQM departmental activities, including training coordination, records management, and tracking of attendance and effectiveness.* Liaise with internal stakeholders to promote a strong quality culture, compliance with ISO standards, best practices, and continuous learning.* Prepare and maintain reports, dashboards, presentations, and analysis related to quality performance, audit outcomes, training completion, and continuous improvement initiatives.### About UsFounded in 1965, the Genting Group is today a world-class conglomerate with core interests in leisure and hospitality, oil palm plantations, power generation, oil and gas, property development, life sciences and biotechnology activities and operations spanning across Malaysia, Singapore, Indonesia, India, China, the United States of America, the Bahamas, the United Kingdom and Egypt.In 2025, the group celebrated its Diamond Jubilee, a significant milestone which underscored its achievements, strength and enduring legacy as a global tourism and entertainment hub with world-class attractions and award-winning properties. As the company looks to the future, it remains steadfast and committed to driving innovation, operational excellence and environmental stewardship while empowering local communities to create lasting value and a more sustainable tomorrow.