Executive/ Sr. Executive, Demand Planner (FMCG)
7-Eleven Malaysia Sdn Bhd
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Descripción de la vacante
7-Eleven Malaysia Sdn Bhd is seeking an Executive/Sr. Executive, Demand Planner (FMCG) in Kuala Lumpur. You will develop rolling 18-month forecasts, incorporate promotions and events, and collaborate with Commercial, Marketing, Operations and Supply Planning to align demand plans.
You will monitor forecast performance and drive data-driven decisions to optimize inventory and service levels. The role emphasizes analytical forecasting, data quality controls, and continuous improvement of planning
Formación
- Proficient in statistical forecasting and model validation.
- Ability to translate data into actionable business insights.
- Experience collaborating with Commercial, Marketing, Operations and Supply Planning teams.
Responsabilidades
- Develop rolling 18-month forecasts using historical sales, promotions, seasonality and demand drivers.
- Align demand plans with stakeholders across Commercial, Marketing, Operations and Supply Planning.
- Forecast promotional uplifts and events; monitor performance and post-event reviews.
- Assess inventory and replenishment implications; coordinate with planning teams.
- Monitor KPIs: forecast accuracy, bias, and planning exceptions; implement corrective actions.
Conocimientos
Herramientas
Descripción del empleo
Develop rolling 18-month forecasts using historical sales, promotions, seasonality, events and relevant demand drivers
Apply appropriate statistical, predictive and business-judgement methods based on business requirements and data availability
Evaluate forecast accuracy, bias, stability and explainability
Investigate forecast exceptions and distinguish baseline, promotional, event-driven and exceptional demand
Work with Commercial, Marketing, Operations and Supply Planning to develop and align the consensus demand plan
Review and challenge assumptions using data and business evidence
Present forecasts, assumptions, risks and opportunities to management
Translate analytical findings into clear business implications and recommended actions
Influence stakeholder adoption of improved planning methods and controls
Forecast promotional and event uplifts to determine incremental and net demand
Track business activities and events that may affect demand
Support promotional allocation decisions by balancing demand, inventory availability and operational constraints
Conduct post-event reviews to improve future forecasting assumptions
Assess the inventory and replenishment implications of demand forecasts
Balance product availability, service level, inventory exposure and operational risk
Identify potential shortages, overstock and obsolescence risks arising from demand changes
Coordinate appropriate planning actions with Supply Planning and relevant stakeholders
Monitor Demand Planning KPIs, including forecast accuracy, forecast bias, forecast value add, inventory days, urgent-order rates and material planning exceptions
Investigate material performance gaps and potential causes
Recommend corrective actions and monitor their effectiveness
Validate planning data for completeness, consistency, duplicates, missing values, abnormal demand and master-data issues
Confirm calculation logic, business definitions and data sources before using or reporting analytical outputs
Coordinate resolution of material data-quality issues with data owners and technical teams
Document analytical logic, assumptions, data sources and material manual adjustments
Prepare and maintain reports covering forecast performance, inventory position, risks and material planning exceptions
Automate recurring data preparation, analysis and reporting through practical and maintainable tools, dashboards or workflows
Improve forecasting methods, planning processes, reporting reliability and analytical controls
Assess demand and supply risks and coordinate appropriate contingency actions
Validate material improvements through back-testing, representative data or pilot implementation
Support implementation and stakeholder adoption while ensuring outputs remain traceable and aligned with approved business rules
Analyzes complex datasets, challenges assumptions and identifies relevant demand drivers
Distinguishes evidence, assumptions, exceptions and business judgement
Investigates potential root causes and develops practical, sustainable solutions
Considers customer, service, inventory and operational implications before recommending action
Communicates clearly with technical and non-technical stakeholders
Explains forecasts, assumptions, limitations, risks and recommendations in practical business language
Presents analysis and recommendations confidently to management and cross-functional stakeholders
Builds support for improved methods, tools, controls and processes
Challenges existing assumptions constructively and uses evidence to influence decisions
Supports implementation and adoption rather than stopping at analysis or recommendation
Demonstrates curiosity and willingness to learn new analytical methods, tools and Supply Chain concepts
Applies learning to actual business problems
Adapts analytical approaches based on evidence, operational requirements and user feedback
Understands statistical forecasting, model selection, time-series behavior and forecast validation
Evaluates forecast accuracy, bias and model limitations
Selects methods based on business relevance, data quality, performance and explainability
Exposure to predictive modelling is preferred
Practical exposure to one or more tools such as Python, R, SQL, Power BI, Tableau or equivalent
Exposure to SAP or an equivalent ERP, Demand Planning or Supply Chain Planning system is preferred
Understands planning parameters, master data, system outputs and relevant business rules
System experience may be developed for candidates with strong analytical capability and learning agility
Identifies repetitive data preparation, reporting and analytical activities suitable for automation
Develops or supports automated reports, dashboards, scripts, workflows or analytical tools
Validates automated outputs and maintains appropriate controls
Identifies missing, duplicated, inconsistent, invalid or abnormal data
Ensures source-of-truth alignment, calculation validation and documentation
Distinguishes technical errors from business-rule exceptions
Supermarkets, Grocery & Petrol Retailing More than 10,000 employees
7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.
In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.
To be the best retailer of convenience
To consistently serve the changing needs of customers for their convenience
Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions
Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions
Solve: We find ways to resolve issues that prevents us from delivering value to those we serve
Connect: We communicate to manage people’s expectations in the most effective manner
7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.
In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.
To be the best retailer of convenience
To consistently serve the changing needs of customers for their convenience
Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions
Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions
Solve: We find ways to resolve issues that prevents us from delivering value to those we serve
Connect: We communicate to manage people’s expectations in the most effective manner
Perks and benefits Medical Parking Handphone Benefits, Petrol Card & Staff Discount C
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