Executive/ Senior Executive - Logistics Process Analyst

MR DIY International; Seri Kembangan; On-site; MYR 60,000 - 90,000; Full time

Job summary

MR DIY International is seeking a Logistics Process Analyst to drive efficiency in Global Trade & Product Compliance. You will map end-to-end processes, identify waste, and standardize practices across markets while supporting digital transitions and training within the GTPC team.

The role requires a Bachelor’s degree and 2–5 years of experience in process optimization, with strong lean and agile mindset to improve operations and compliance across international stores.

Qualifications

• Bachelor’s degree in a relevant field (Supply Chain, Business, International Trade, Engineering or similar).
• 2-5 years in process optimization or operational excellence roles.

Responsibilities

• Map and maintain end-to-end global trade and product compliance processes (import/export, documentation).
• Identify bottlenecks, redundancies and gaps through deep-dive analyses.
• Lead targeted improvement projects using Lean Six Sigma, Kaizen, Agile or PDCA.
• Standardize trade management practices across markets and develop SOPs and control checklists.

Skills

Process mapping

Continuous improvement

Stakeholder communication

Independent work

Education

Bachelor's Degree in Supply Chain Management

Tools

Job description

Job Summary

The Logistics Process Analyst is the key driver of operational efficiency within the Global Trade & Product Compliance (GTPC) function. This role focuses on streamlining current processes, ensuring processes remain compliant, efficient, and scalable. By leveraging process mapping expertise and continuous improvement methodologies, the ideal candidate will be responsible for end-to-end process mapping, identifying ‘waste’ and standardizing processes across our operations.

Key Responsibilities

Process Mapping & Optimization

• Map and maintain comprehensive end-to-end global trade and product compliance processes (e.g. import/ export flows, product compliance processes, documentation flows).
• Conduct deep-dive analyses of current processes to identify bottlenecks, redundancies, and process gaps.
• Recommend and lead targeted improvement projects using continuous improvement methodologies to improve efficiency.
• Support process standardization and harmonize trade management practices across different markets.
• Develop Standard Operating Procedures, Process Maps, Work Instructions, and control checklists, ensuring they are updated, accessible, and audit-ready.

Digitalisation & Strategic Project Support

• Facilitate the transition from manual processes to digital platforms (systems, automation tools) by defining the ‘to-be’ process states.
• Prepare process-related materials and facilitate design workshops to align stakeholders on new digital workflows.
• Collaborate with Logistics Systems Analyst to ensure technical solutions align with optimized physical workflows.
• Support process-related workstreams of global and regional transformation initiatives.

Stakeholder Collaboration & Change Management

• Collaborate with procurement, export and import, compliance and warehouse teams to ensure seamless upstream and downstream process alignment.
• Facilitate continuous improvement workshops and discussions with regional stakeholders to capture localized requirements.
• Act as the go-to resource for process-related inquiries and guidance for the wider GTPC department.
• Develop training materials and conduct coaching sessions to embed a ‘continuous improvement’ culture within the GTPC department.

Requirements

• Bachelor’s Degree in Supply Chain Management, Business, International Trade, Engineering, or a related field.
• 2-5 years of relevant professional experience in a process optimization or operational excellence roles.
• Strong familiarity with continuous improvement methodologies (Lean Six Sigma, Kaizen, Agile, PDCA, etc).
• Exposure to retail operations, global trade, customs, import/export, or product compliance processes is highly advantageous.
• Ability to translate complex, messy real-world operations into clean, logical diagrams.
• Strong ability to articulate the ‘why’ behind process changes to diverse stakeholders.
• Comfortable to work independently in a fast-paced, cross-functional environment.
• Adaptable, with an eagerness to take on varied responsibilities and new challenges.

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 15 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career.

From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

Our Culture Is Built On GIVE

Growth: Rapid development opportunities at every stage of your journey.

International Exposure: Cross-border collaborations and secondments.

Value Creation: Real ownership, real impact.

Empowerment: A culture that trusts you to lead and innovate.

If you're driven, adaptable, and eager to be part of a high-impact team, MR DIY International is where you build, lead, and thrive.