Executive- Senior Executive - Logistics Process Analyst

MR DIY International; Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

MR DIY International is seeking an Executive- Senior Executive - Logistics Process Analyst to drive efficiency in Global Trade & Product Compliance. You will map, optimize, and standardize end-to-end processes, ensuring compliance and scalability across markets.

The role emphasizes digitalisation, stakeholder collaboration, and training to embed a continuous improvement culture within GTPC across the organisation.

Qualifications

• Bachelor’s degree in supply chain, business, trade, engineering, or related field.
• 2–5 years in process optimization or operational excellence roles.
• Strong knowledge of Lean Six Sigma, Kaizen, Agile, PDCA.
• Exposure to retail operations, global trade, or product compliance.
• Ability to translate complex operations into clear diagrams.
• Clear ability to explain the ‘why’ behind changes to stakeholders.
• Independent in a fast-paced, cross-functional environment.
• Adaptable with a willingness to take on varied responsibilities.

Responsibilities

• Map and maintain end-to-end global trade and product compliance processes.
• Identify bottlenecks, redundancies, and gaps; drive targeted improvements.
• Lead improvement projects using continuous methods to boost efficiency.
• Support standardization and harmonize trade practices across markets.
• Create SOPs, process maps, work instructions, and checklists.
• Facilitate transition to digital platforms and define to-be states.
• Collaborate with regional teams to align stakeholders on workflows.
• Develop training materials and coach the GTPC department.

Skills

Process mapping

Continuous improvement

Stakeholder collaboration

Analytical thinking

Documentation

Education

Bachelor’s degree in related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Executive- Senior Executive - Logistics Process Analyst

Responsibility
Job SummaryThe Logistics Process Analyst is the key driver of operational efficiency within the Global Trade & Product Compliance (GTPC) function. This role focuses on streamlining current processes, ensuring processes remain compliant, efficient, and scalable. By leveraging process mapping expertise and continuous improvement methodologies, the ideal candidate will be responsible for end-to-end process mapping, identifying ‘waste’ and standardizing processes across our operations.

Key Responsibilities

Process Mapping & Optimization

• Map and maintain comprehensive end-to-end global trade and product compliance processes (e.g. import/ export flows, product compliance processes, documentation flows).
• Conduct deep-dive analyses of current processes to identify bottlenecks, redundancies, and process gaps.
• Recommend and lead targeted improvement projects using continuous improvement methodologies to improve efficiency.
• Support process standardization and harmonize trade management practices across different markets.
• Develop Standard Operating Procedures, Process Maps, Work Instructions, and control checklists, ensuring they are updated, accessible, and audit-ready.

Digitalisation & Strategic Project Support

• Facilitate the transition from manual processes to digital platforms (systems, automation tools) by defining the ‘to-be’ process states.
• Prepare process-related materials and facilitate design workshops to align stakeholders on new digital workflows.
• Collaborate with Logistics Systems Analyst to ensure technical solutions align with optimized physical workflows.
• Support process-related workstreams of global and regional transformation initiatives.

Stakeholder Collaboration & Change Management

• Collaborate with procurement, export and import, compliance and warehouse teams to ensure seamless upstream and downstream process alignment.
• Facilitate continuous improvement workshops and discussions with regional stakeholders to capture localized requirements.
• Act as the go-to resource for process-related inquiries and guidance for the wider GTPC department.
• Develop training materials and conduct coaching sessions to embed a ‘continuous improvement’ culture within the GTPC department.

Requirements

• Bachelor’s Degree in Supply Chain Management, Business, International Trade, Engineering, or a related field.
• 2-5 years of relevant professional experience in a process optimization or operational excellence roles.
• Strong familiarity with continuous improvement methodologies (Lean Six Sigma, Kaizen, Agile, PDCA, etc).
• Exposure to retail operations, global trade, customs, import/export, or product compliance processes is highly advantageous.
• Ability to translate complex, messy real-world operations into clean, logical diagrams.
• Strong ability to articulate the ‘why’ behind process changes to diverse stakeholders.
• Comfortable to work independently in a fast-paced, cross-functional environment.
• Adaptable, with an eagerness to take on varied responsibilities and new challenges.

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 15 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career.

From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

Our Culture Is Built On GIVE

Growth: Rapid development opportunities at every stage of your journey.

International Exposure: Cross-border collaborations and secondments.

Value Creation: Real ownership, real impact.

Empowerment: A culture that trusts you to lead and innovate.

If you're driven, adaptable, and eager to be part of a high-impact team, MR DIY International is where you build, lead, and thrive.