Executive - Personal Financial Services Branch Sales (Personal Loan - Level 2)

Hong Leong Bank Berhad; Selangor; Presencial; MYR 40.000 - 70.000; Jornada completa

Descripción de la vacante

Hong Leong Bank Berhad in Malaysia is seeking a proactive, sales-focused professional to drive customer acquisition and revenue through referrals, cold calling, and targeted marketing activities.

You will assess credit applications, cross-sell banking products, and build lasting relationships with customers while maintaining high service standards aligned with the bank’s image. The role emphasizes compliance with KYC/AML and requires teamwork across the branch network.

Responsabilidades

• Solicit leads via referrals and cold calls through marketing visits, telemarketing, launches, and road shows to meet sales targets.
• Actively cross-sell banking and financial products.
• Assess and evaluate credit applications diligently.
• Build rapport with customers to establish loyalty and drive repeat sales.
• Provide excellent customer service and uphold professionalism to reflect the bank’s image.
• Seek continuous improvement in product knowledge, selling skills, market intelligence, and competitor checks.
• Develop product knowledge, selling skills, market intelligence, and competitor checks.
• Ensure compliance with FSA, KYC, AMLA and internal policies.
• Collaborate effectively with colleagues to maintain teamwork.

Descripción del empleo

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
• To actively cross selling Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image
• Seek continuous improvement in the following areas to enhance job skills and competencies
• Product knowledge / Selling skills / Market intelligence / Competitor’s check
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance
• Participate in strong teamwork and working relationship with colleagues at all times

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.