Executive - Personal Financial Services Branch Sales (Personal Loan)-3

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

Hong Leong Bank Berhad in Malaysia is looking for motivated sales professionals to drive banking product sales, solicit leads, and build trusted relationships with customers to achieve targets. You will assess credit applications, cross-sell products, provide excellent customer service, and collaborate with colleagues while maintaining compliance with FSA, KYC, AMLA and internal policies.

Fresh graduates are welcome; Malaysians only.

Qualifications

• Identify and generate leads through referrals, cold calls, and various sales activities.
• Proactively cross-sell banking/financial products to customers.
• Diligently assess/evaluate and propose credit applications.
• Build rapport and loyalty with customers to increase product holdings.
• Provide excellent customer service and uphold the bank’s professional image.
• Seek continuous improvement in product knowledge, selling skills, market intelligence, and competitive awareness.
• Ensure compliance with FSA, KYC, AMLA and internal policies and sales procedures.
• Collaborate with colleagues to maintain strong teamwork and relationships.

Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
• To actively cross selling Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image
• Seek continuous improvement in the following areas to enhance job skills and competencies
• Product knowledge / Selling skills / Market intelligence / Competitor’s check
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance
• Participate in strong teamwork and working relationship with colleagues at all times

Skills

Lead generation

Sales

Cross-selling

Credit assessment

Customer relationship

Customer service

Team collaboration

Product knowledge

Job description

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.


• To actively cross selling Banking/Financial products.


• Assess/evaluate and propose credit applications diligently.


• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.


• Provide excellent customer service and uphold professionalism to reflect Bank’s image


• Seek continuous improvement in the following areas to enhance job skills and competencies


• Product knowledge / Selling skills / Market intelligence / Competitor’s check


• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance


• Participate in strong teamwork and working relationship with colleagues at all times

Do you have what it takes? We are currently looking for talents who have:-

• Malaysian citizen


• Fresh graduates are welcome to apply


• Candidates without SPM but have at least 2 years of sales experience are welcome to apply

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.