Executive - Maintenance (Paradigm Mall JB)

WCT Malls; Skudai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Paradigm Mall JB is seeking an experienced Executive - Maintenance to oversee the smooth operation of all mechanical and electrical systems within the mall, ensuring safety, energy efficiency, and tenant comfort. The role includes supervising in-house technicians, coordinating preventive maintenance, and liaising with vendors while ensuring compliance with health, safety, and sustainability goals.

Strong communication in Bahasa Malaysia and English is required, with 3–5 years in a similar role

Qualifications

• Diploma or degree in engineering or facility management.
• Familiarity with preventive maintenance planning and AMC handling.

Responsibilities

• Oversee maintenance of electrical, plumbing, HVAC, elevators and escalators.
• Ensure equipment is functioning through inspections and repairs.
• Prepare and implement preventive maintenance schedules.
• Respond to maintenance requests and resolve issues promptly.
• Supervise in-house technicians and assign daily tasks.
• Liaise with external vendors and service providers; monitor contracts.
• Monitor energy use and identify cost-saving opportunities.
• Ensure health, safety and fire compliance; conduct safety checks.
• Maintain maintenance logs and prepare reports for management.
• Support sustainability initiatives and green practices.

Skills

Team supervision

Preventive maintenance planning

Problem solving

Communication skills

Interpersonal skills

Technical reading of drawings

Reporting & documentation

Chargeman certification advantage

Education

Diploma or Degree in Engineering (Electrical, Mechanical, Civil or Facility Management)

BMS certification

HVAC certification

Energy Management certification

Tools

CMMS

MS Office

Job description

We're looking for an experienced Executive - Maintenance. He or she will be responsible for overseeing the smooth operation, maintenance, and monitoring of all mechanical and electrical systems within Paradigm Mall JB, ensuring a safe, energy-efficient, and comfortable environment for tenants and visitors.

Job Descriptions:

Facilities Operations

• Oversee the upkeep of all mall facilities including electrical systems, plumbing, HVAC, elevators, and escalators.
• Ensure all equipment is functioning properly through regular inspections and prompt repairs.

Maintenance Planning

• Prepare and implement preventive maintenance schedules.
• Respond to maintenance requests and resolve issues efficiently.

Team Supervision

• Manage and supervise a team of in-house technicians.
• Assign daily tasks, monitor performance, and ensure safety protocols are followed.
• Liaise with external vendors and service providers for specialized repairs and servicing.
• Monitor contract terms, evaluate service quality, and manage work timelines.

Safety & Compliance

• Ensure compliance with health, safety, and fire regulations.
• Conduct regular safety checks on fire alarms, emergency exits, generators, and other critical systems.

Inventory & Budget Support

• Track usage and availability of maintenance tools and spare parts.
• Assist in managing the maintenance budget and controlling costs.

Reporting & Documentation

• Maintain logs of maintenance activities, inspections, and incidents.
• Prepare regular reports for mall management on maintenance status and issues.

Energy Efficiency

• Monitor and optimize the use of electricity, water, and other utilities to reduce wastage.
• Schedule and maintain energy-efficient systems like LED lighting, motion sensors, and energy-saving HVAC units.
• Analyze utility bills and usage reports to identify cost-saving opportunities.

Sustainability Initiatives

• Support mall management in implementing green building practices.
• Oversee proper waste segregation, recycling programs, and eco-friendly cleaning materials.
• Encourage sustainable practices among tenants and staff (e.g. reducing single-use plastics, turning off unused lights).

Reporting & Compliance

• Keep records of energy consumption and sustainability KPIs (e.g. carbon footprint, waste recycled).
• Ensure the mall complies with local environment regulations and green building certifications, if applicable.

Job Requirements:

• Candidates must possess at least a Diploma or Degree in Engineering (Electrical, Mechanical, Civil or Facility Management is preferred).
• Additional certifications in Building Management Systems (BMS), HVAC or Energy Management are advantages.
• Familiarity with preventive maintenance planning and handling of Annual Maintenance Contracts (AMC).
• Must be able to communicate very well in Bahasa Malaysia and English.
• At least 3-5 years of working experience in a similar role, preferably in the retail or commercial property sector.
• Strong problem-solving and decision-making skills, able to work under pressure (especially during breakdowns and emergencies).
• Strong communication and interpersonal skills to liaise with various stakeholders.
• Ability to read and interpret technical drawings, maintenance manuals, and SOPs.
• Proficient in reporting and documentation (MS Office, CMMS or other facility management software).
• Candidates with Chargeman certification (A0, A1, A4) will have an advantage.