Executive, Financial Literacy Content Management

EPF Malaysia; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

EPF Malaysia is seeking a Financial Literacy Content Specialist to support the development of financial education content and initiatives in line with members’ needs. The role emphasizes research, content design, proposal development, and cross‑department coordination.

You will develop content plans, benchmark industry practices, and assist in implementing literacy programs for EPF members, requiring strong Bahasa Melayu and English writing skills and a degree in Finance/Economics or related

Qualifications

• Bachelor's degree in Finance/Economics or Mass Communication/Journalism or equivalent.
• Strong writing skills in Bahasa Melayu and English for financial literacy content.
• Experience in research, data analysis, and content management is desirable.

Responsibilities

• Develop content plans and materials for Financial Education and Advisory.
• Conduct research and gather insights to tailor content to members’ needs.
• Design and review financial literacy content including modules, messages, and resources.
• Benchmark industry practices and prepare reports for approval.
• Coordinate with departments to implement literacy initiatives.

Skills

Content development

Research & data analysis

Cross-department coordination

Writing in Bahasa Melayu & English

Multitasking / teamwork

Education

Bachelor's degree in Finance/Economics

Bachelor's degree in Mass Communication/ Journalism

Job description

JOB SUMMARY

This role is responsible for supporting the development of financial literacy content, including designing financial literacy modules, preparing targeted messages and assist in developing financial literacy proposals as well as implementing the financial literacy initiatives in line with members’ needs and expectation.

JOB RESPONSIBILITIES

1) Develop content plans, proposals, and materials for Financial Education and Advisory.

• Conduct desktop research, prepare data analysis, or gather members’ insights through
• empathy sessions to plan for suitable financial literacy content, identify opportunities to promote financial literacy content and aligns the content with members’ needs.
• Assist in preparing, designing and presenting content plans/proposals for approval.
• Assist in preparing, designing and reviewing financial literacy content including but not limited to financial education modules, targeted messages, infographics, guidebooks, manuals, articles, videos and other educational resources.
• Assist in identifying opportunities for effective implementation, monitoring, and continuous improvement from time to time.
• Engage cross department representatives, offering input on financial literacy content.

2) Develop financial literacy content to support the implementation of financial literacy and product related initiatives.

• Conduct desktop research, prepare data analysis or gather members’ insights (when necessary) to identify suitable financial literacy content and aligns the content with members’ needs.
• Assist in preparing and reviewing financial literacy content and copywriting of financial literacy initiatives.
• Assist in ensuring that the approval process is carried out where necessary.

3) Carry out benchmarking/industry research related to the scope of financial literacy content.

• Conduct industry research through various methods such as fact-finding, desktop research, benchmarking, empathy sessions, and other relevant approaches.
• Assist in preparing and presenting the benchmarking reports for approval.

4) Assist in developing framework and manage the implementation of financial literacy initiatives.

5) Coordinate with relevant departments in supporting the implementation of financial literacy programmes/ initiatives organised by the EPF and Financial Education Network.

6) Assist in coordinating engagement sessions with stakeholders including relevant departments and external stakeholders related to implementation of financial literacy initiatives and content management.

7) Implement tasks assigned by Management from time to time.

JOB REQUIREMENTS

• Malaysian citizen
• Pass in Bahasa Melayu, including oral test in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government.
• Possess a Bachelor's Degree in the field of Finance/Economics, Mass Communication/Journalism or equivalent qualifications from local or overseas higher learning institutions recognised by the Malaysian government.
• At least 4 - 7 years of experience in research and data analysis, financial literacy content management or initiatives (experience in financial services is an advantage).
• Possession of Registered Financial Planner/Shariah Registered Financial Planner certification or equivalent is required.
• Strong writing skills in Bahasa Melayu and English in the scope of financial literacy and financial planning.
• Strong analytical skills with the ability to interpret and visualize data from external and internal sources.
• Proactive, able to be multitasking, willingness to learn, work in a team and share knowledge.
• Ability to effectively communicate (verbal and written correspondence) in Bahasa Melayu and English professionally with stakeholders.

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.