Executive Field Sales (FMCG, Miri)

DKSH; Miri; On-site; MYR 45,000 - 78,000; Full time

Job summary

DKSH Malaysia is seeking a Field Sales Supervisor to oversee and coordinate sales teams across territories, driving achievement of targets and business objectives. You will manage day-to-day budgets, implement sales routes and action plans, track KPIs, and coordinate product portfolios, merchandising, quotations, and customer support.

This role requires a Diploma in Business Administration or Marketing with FMCG experience and 1–2 years in supervision, plus strong communication and negotiation

Qualifications

• Diploma in Business Administration or Marketing with FMCG exposure.
• 1–2 years in account management or sales with supervisory experience.
• Strong selling and team leadership abilities.

Responsibilities

• Supervise and coordinate sales teams to meet targets.
• Manage day-to-day operating expenditures within budgets.
• Develop and implement sales action plans for territories.
• Track progress against KPIs and provide feedback.
• Coordinate product portfolios and in-store merchandising.
• Prepare quotations, proposals and contracts.
• Monitor competitors and report trends.
• Prepare sales reports and forecast demand.
• Collect payments and support order delivery.
• Maintain customer relationships and follow up on queries.

Skills

Team supervision

Sales leadership

CRM skills

Negotiation

Communication

Analytical skills

MS Office

English proficiency

Local language

Education

Diploma in Business Administration, Marketing, or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

About The Role

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

What You Will Deliver

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

What You Bring

• Diploma in Business Administration, Marketing, or a related field1 to 2 years of experience in account management, sales, or a related role in the Fast Moving Consumer Goods (FMCG) industry, with a minimum of 1 to 2 years in a supervisory capacity
• Basic knowledge and understanding of the FMCG industry, market landscape, competitors, and customers
• Basic knowledge of assigned territories, products, and services, with strong selling skills
• Proven ability to manage, motivate, and grow a sales team
• Strong communication and negotiation skills with the ability to engage effectively across internal teams and external stakeholders
• Basic analytical and fieldwork skills with a practical, solutions-oriented approachProficiency in office productivity tools including Microsoft Excel, Word, and Power
• PointProficiency in the local language and, ideally, in English, both written and spoken

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.