Executive Field Sales (FMCG, Central)

DKSH; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH in Malaysia seeks a Field Sales Supervisor to lead sales teams and drive revenue across designated territories. You will manage routes, visits and product portfolios while coordinating with internal stakeholders to ensure timely delivery and successful executions.

The role requires FMCG sales experience, strong communication and negotiation skills, and proficiency with MS Office. English and local language fluency are expected; Chinese language ability is a plus for liaising with

Qualifications

• Minimum SPM or Diploma/certification in Business Administration or Marketing studies.
• 2–3 years of sales experience in FMCG industry.
• Strong selling, communication and negotiation skills.
• Proficiency in MS Office suite (Excel, Word, PowerPoint).

Responsibilities

• Supervise and coordinate sales teams to meet targets for assigned businesses/territories.
• Manage day-to-day operating expenditures against budgets for efficiency.
• Prepare and implement sales action plans and conduct regular customer visits.
• Track team progress against KPIs and provide feedback on execution.
• Execute sales activities including product portfolios, merchandising and marketing plan introductions.
• Prepare quotations, proposals and contracts to facilitate sales agreements.
• Monitor competitors and prepare reports; suggest actions to counter competition.
• Prepare sales reports and forecast sales/margins; flag unusual demand changes.
• Coordinate improvements to sales processes and ensure timely product delivery.
• Investigate and resolve customer issues; advise on follow-up actions.
• Maintain strong customer relationships and respond to queries to solicit further orders.
• Collaborate with internal stakeholders to develop relationships with key customers.

Skills

Sales

Communication

Negotiation

MS Office

Education

SPM/ Diploma in Business Administration or Marketing

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

About The Role

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

What You Will Deliver

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

What You Bring

• Minimum SPM, or Diploma or certification in Business Administration, Marketing studies, or a relevant educational background
• Minimum two to three years of sales or relevant experience in the Fast Moving Consumer Goods (FMCG) industry
• Good working knowledge and understanding of the industry, market landscape, competitors, and customers
• Solid knowledge of assigned territories, products, and services, with strong selling skillsStrong communication and negotiation skills
• Basic research and analytical skills with the ability to interpret data and draw actionable conclusions
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Fluency in the local language and, ideally, in English, both written and spoken. Able to communicate in Chinese is an added advantage, as will require to liaise with chinese speaking customers.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.