Executive, Debt Collection (Butterworth)

AEON Credit Service (M) Bhd; Butterworth; On-site; MYR 33,000 - 56,000; Part time

Job summary

AEON Credit Service (M) Berhad is seeking a diligent Collections Officer to manage customer payments from Butterworth and nearby areas. You will follow up on payment status, educate customers on payment options, and collaborate with colleagues to hit daily targets while upholding high service standards.

This is a 6-month contract located at Raja Uda, Butterworth. Immediate start is preferred for suitable candidates; fresh graduates are welcome to apply, with the potential for future

Qualifications

• Diploma/degree holder in Business Administration, Finance, Accountancy, Economics or Banking.
• 1–2 years collection/payment experience is an added advantage.
• Target oriented and able to work under pressure.
• Fresh graduates are welcome to apply.

Responsibilities

• Follow up with customers regarding their payments.
• Work closely with team members.
• Educate customers to make payment promptly.
• Inform customers about new payment channels and products.
• Review daily collections performance.
• Deliver good customer service and maintain professionalism during negotiations.

Skills

Communication skills

Negotiation skills

Education

Diploma/Degree in Business Administration Finance/Accountancy/Economic/Banking or equivalent

Job description

Location:

AEON Credit Service Raja Uda, Butterworth ( Northern Regional Office)

Job Responsibilities:

To follow up closely with customers regarding their payment from time to time as required.

Work closely with other team members and other staff.

Educate customers to make payment promptly.

Inform customers about new payment channels and product.

Review on individual daily performance (total collection).

Deliver good customer service and maintain high professionalism during negotiation with customers.

Job Requirements:

Possesses Diploma/Degree in Business Administration Finance/Accountancy/Economic/Banking or equivalent.

Minimum 1-2 years collection payment experiences is an added advantage.

Target oriented and able to work under pressure.

Good communication and negotiation skills.

Fresh graduates are welcome to apply.

6 months contract

Priority will be given to those who can start work immediately.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.