EXECUTIVE, CREDIT ADMIN

KPJ Sentosa KL Specialist Hospital; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Job summary

KPJ Sentosa KL Specialist Hospital invites applications for an invoicing administrator responsible for sending inpatient and outpatient invoices, scanning GLs, and maintaining billing records. You will work across departments to resolve issues, ensure timely invoicing, and handle client enquiries with accuracy and compliance to ISO standards.

The role requires a diploma or higher in Finance/Accounting or related field, with 2+ years in banking, hospital, or healthcare settings.

Qualifications

• Minimum diploma in Finance/Accountancy/Banking or related field.
• Preferred bachelor’s degree in Finance/Accountancy/Banking/Business Administration.
• At least 2 years of experience in banking/hospital/healthcare or related field.
• Strong data entry and portfolio management skills.

Responsibilities

• Send inpatient and outpatient invoices within 7 days from bill date or on request.
• Scan GL and update top up GL in system; monitor latest patient GL status.
• Maintain good rapport with related departments and consultants; resolve issues.
• Ensure timely compilation and printing of invoices and supporting GLs.
• Attend enquiries from companies and insurers; escalate when needed.
• Prepare documents for clients; provide CTC of bills per requirements.
• Ensure E-billing submission for required companies on time.
• Record and file batching documents for proof and retrieval.
• Submit daily TNB GP and Specialist bills on time.
• Update inpatient & outpatient GL tracking (GLBOM) and unsubmitted bills.
• Cover GL and discharge counters during staff lunch breaks or leave.
• Ensure compliance with ISO standards (OHSAS 45001:2018, ISO 9001:2015, ISO 14001:2015).
• Perform any other duties as instructed by supervisor.

Skills

Finance knowledge

Data entry

Billing / Portfolio management

Computer literacy

Teamwork

Interpersonal skills

Decision making

Education

Diploma in Finance/Accountancy/Banking/Business Administration

Bachelor's Degree in Finance/Accountancy/Banking/Business Administration

Tools

Excel

ERP / GL systems

Job description

GENERAL DESCRIPTION

Responsible for sending out invoices to company

JOB DESCRIPTION

• 1. Sending Inpatient and Outpatient invoice - Within 7 days from bill date and upon company request (weekly/monthly)
• 2. Scan GL and update top up GL in system - To update latest status on patient GL status
• 3. To have good rapport with other related department and consultants - Ability to solve inter departmental problem/issue
• 4. To observe timeliness and ensure consistent compilation and printing of invoices and supporting GL’s(batching) - To reduce debtors’ turnover days by generating and sending out invoices to clients on time
• 5. To attend enquiries from companies and insurance companies and highlight to management if required further advice - Able to resolve the problem in the shortest possible time
• 6. Answer Query from client and prepare document needed by client (CTC of bills or claim forms) - Provide CTC as per company’s requirement, tracing and faxing bills or claim forms as per request
• 7. To ensure send E-billing for those required companies. - Ensure done E-billing submission on time
• 8. Record and Filing batching documents - For sending proof and retrieval purpose
• 9. Daily submissions TNB GP and Specialist bills - Ensure all bill summited on time
• 10. Ensure update inpatient & outpatient GL tracking (GLBOM) and Unsubmitted bills google sheet immediately - Ensure update google sheet on time
• 11. To assist to cover the GL counter and discharges counter during lunch time, long leave by staff
• 12. Compliance of ISO standards - OHSAS 45001:2018 - ISO 9001:2015 - ISO 14001:2015
• 13. Any other duties or responsibilities as instructed by your superior.

JOB REQUIREMENTS

Education: Minimum : Diploma in Finance/Accountancy/Banking/Business Administration in any related field or a qualification recognized by the government and equivalent Preferred : Bachelor Degree in Finance/Accountancy/Banking/Business Administration in any related field or a qualification recognized by the government and equivalent

Knowledge and Experiences: Preferably to have working experience in Banking/Hospital/Healthcare industry or any related field with minimum of 2 year of working experience

Skills & Competencies: Special skills required Basic understanding of Finance and Banking Credit Administration Data Entry and Portfolio Computer literacy and detail oriented Personal attributes Teamwork Interpersonal relationship skills Decision making

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.