Executive, Client Key Account Management

Zuellig Pharma; Malaysia; On-site; MYR 50,000 - 70,000; Full time

Job summary

Zuellig Pharma in Malaysia is looking for an Executive in Client Key Account Management to foster relationships with stakeholders and oversee inventory management. This position entails reviewing business plans, handling inventory issues, and ensuring effective communication across departments.

The ideal candidate will demonstrate a strong understanding of the healthcare sector and effectively utilize digital tools to support client needs. An inclusive workplace culture is promoted within the organization.

Responsibilities

• Fosters close working relationships with stakeholders for client and inventory matters.
• Reviews business plans with clients to achieve objectives.
• Monitors stockholding and inventory transactions for clients.
• Handles inventory issues with clients in a service-oriented manner.
• Disseminates reports to clients in a timely manner.
• Communicates issues and accomplishments to the manager.
• Participates in meetings including cross-functional ones.
• Demonstrates understanding of clients' industry and products.
• Understands and effectively uses company digital tools.

Job description

Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.

Executive, Client Key Account Management

Requisition ID: 1711

Posting Start Date: 3 Jul 2026

Location: Malaysia

• Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters.
• Review business plans in coordination with clients to achieve overall business objectives and profitability.
• Manage and take responsibility for monitoring and controlling stockholding and inventory transactions for all clients including stock write offs.
• Handles inventory issues internally, and externally with clients in a service-oriented manner.
• Disseminates daily, monthly, and quarterly reports to clients in a timely and accurate manner.
• Reports to Manager, Client Key Account Management on departmental issues, non-conformities, and accomplishments. Ensures there are prompt and effective communication both internally and externally to keep all interested parties informed proactively. This includes but not limited to superiors, colleagues, clients, and customers.
• Attends, participates, and conducts meetings (internally and externally) including cross- functional meetings. Supports and participates in cross-functional projects when assigned/appropriate.
• Demonstrate strong understanding of clients' industry/business/products.
• To understand the company digital tools and support services, effectively use our tools, apps including the features, benefits and how to address clients needs.
• Performs other duties as assigned when required.

Zuellig Pharma promotes an inclusive, fair workplace by ensuring equitable employment and compensation based on merit, regardless of background.