Executive - Business Channels (Community Deposit Specialist)

HLB; Taiping; On-site; MYR 45,000 - 78,000; Full time

Job summary

Hong Leong Bank in Taiping, Malaysia is seeking an Executive/Senior Executive/Assistant Manager, Community Deposits Specialist to acquire account deposits from customers and businesses and to build opportunities to obtain leads for other products.

Based in our branches, you will explain how products work, provide sales materials and support, and follow up with new customers to grow the deposit book while reporting to the Branch Manager.

Qualifications

• Experience in financial services sales.
• Strong communication and client relationship skills.
• Ability to explain products and services clearly.

Responsibilities

• Generate and qualify leads to achieve acquisition goals.
• Develop and schedule sales proposals and activities to maintain pipeline.
• Ensure customer service satisfaction and strong client relationships.
• Follow up to close sales and open accounts in a timely manner.
• Participate in sales events and roadshows where applicable.
• Monitor market conditions and carry out market research.
• Ensure compliance with guidelines and regulations.

Skills

Lead generation

Sales

Customer relationship management

Job description

If you are looking to excel and make a difference, take a closer look at us…

If you are looking to excel and make a difference, take a closer look at us…

The Executive/ Senior Executive/ Assistant Manager, Community Deposits Specialist’s key responsibility is to acquire account deposits from customers and businesses and to build the opportunity to obtain leads for other products through HLB@Work. You will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. You will work in a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, focusing on payroll accounts.

This is a sales role based in our branches and you will report to the Branch Manager.

Key Responsibilities

• Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals;
• Develop and schedule sales proposals and activities includingcalls to new potential and existing clientsto ensure optimum pipeline generation;
• Ensure customer service satisfaction and good client relationships includingclient briefing and training and responding to sales enquiries by phone, email or in person;
• Follow up on sales activities to ensure sales closure, reporting to management and ensure accounts are open in a timely manner;
• Participate in sales events and roadshows where applicable;
• Monitor competitors, market conditions and product development and carry out market research and surveys;
• Ensure all tasks are carried out in full compliance with guidelines and regulations.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve ourmission of infusing diversity in thinking and skillsets into our organisation.Candidatesare assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.