Executive, Branch

Manulife Insurance Malaysia; Seremban; On-site; MYR 60,000 - 90,000; Full time

Job summary

Manulife Insurance Malaysia seeks a Branch Executive to oversee branch operations, drive sales growth, and manage relationships with advisers and clients. You will support training, coordinate events, and ensure compliant, efficient daily processes in an in-office setting.

The role requires a Bachelor’s degree and 2–4 years in related financial services, with strong communication and organizational skills. Travel within the branch network may be required, and the team emphasizes flexible,

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field
• 2–4 years of experience in business development, branch operations, or financial services support
• Strong communication, organizational, and problem-solving skills
• Proficiency in administrative processes and attention to detail
• Highly motivated, proactive, and able to work independently as well as in a team
• Willing to travel within assigned branch network

Responsibilities

• Drive branch business development initiatives to achieve sales and recruitment targets.
• Support advisers with training, activities, and engagement programs.
• Coordinate and execute branch events, campaigns, and business meetings.
• Manage branch administration, daily operations, and processing to ensure compliance and efficiency.
• Handle documentation, reporting, and operational support for advisers and clients.
• Monitor performance metrics and provide timely reporting to management.
• Foster strong relationships with advisers, partners, and internal stakeholders.

Skills

Communication skills

Organizational skills

Problem-solving

Detail-oriented

Independent worker

Team player

Travel willingness

Education

Bachelor’s degree in Business, Finance, Marketing, or related field

Tools

MS Office

Job description

As a Branch Executive, you will be responsible for overseeing branch operations, ensuring regulatory compliance, and delivering exceptional client service. This role also involves driving business growth through strategic sales initiatives and relationship management.

Position Responsibilities:

• Drive branch business development initiatives to achieve sales and recruitment targets.
• Support advisers with training, activities, and engagement programs.
• Coordinate and execute branch events, campaigns, and business meetings.
• Manage branch administration, daily operations, and processing to ensure compliance and efficiency.
• Handle documentation, reporting, and operational support for advisers and clients.
• Monitor performance metrics and provide timely reporting to management.
• Foster strong relationships with advisers, partners, and internal stakeholders.

Required Qualifications:

• Bachelor’s degree in Business, Finance, Marketing, or related field.
• 2–4 years of experience in business development, branch operations, or financial services support.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in administrative processes and attention to detail.
• Highly motivated, proactive, and able to work independently as well as in a team.
• Willing to travel within assigned branch network.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Working Arrangement In Office

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index. Our ambition is to be the most digital, customer‑centric global company in our industry. Learn more at https://www.manulife.com/.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact [e-mail].