Executive, Account Relationship (China Desk)

Hong Leong Bank; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

Hong Leong Bank in Malaysia is seeking a driven fresh graduate to join our China Desk as an Executive, Account Relationship. You will act as the operational bridge for Mainland Chinese corporations expanding into Malaysia, gaining hands-on experience in cross-border banking, client onboarding, account openings, and day-to-day servicing.

This structured pathway offers exposure to regulatory frameworks, FX management, and collaboration with local compliance, risk, and back-office teams, helping

Qualifications

• Bachelor’s degree in a finance-related field or economics.
• Fresh graduates with strong academic track records encouraged to apply.
• Native-level Mandarin with professional English is required.
• Familiarity with Mainland Chinese business etiquette and corporate culture.
• Interest in corporate banking solutions: cash management, trade finance, FX and lending.

Responsibilities

• Client onboarding & account opening through end-to-end processes including KYC.
• Client servicing and account management; main contact for routine inquiries.
• Cross-border expansion support for Chinese enterprises in Malaysia.
• Liaison between inbound Chinese executives and Malaysian compliance/risk teams.
• Relationship building & event support for Senior Relationship Managers.

Skills

Mandarin fluency

English proficiency

Cross-border banking knowledge

Client onboarding

Regulatory compliance awareness

Education

Bachelor’s Degree in Finance, Banking, Business Administration, Economics

Job description

If you are looking to excel and make a difference, take a closer look at us. Overview: We are seeking a driven and ambitious fresh graduate to join our China Desk as an Executive, Account Relationship (China Desk). In this role, you will be the key operational bridge for Mainland Chinese corporations expanding their operations into Malaysia. You will gain hands-on experience in cross-border banking, driving client onboarding, facilitating account openings, and providing day-to-day client servicing. This position offers a structured path to build a high-impact career in international corporate banking.

Key Responsibilities

• Client onboarding & account opening by driving end-to-end client onboarding processes, including collecting Know-Your-Customer (KYC) documentation, processing corporate account openings, and setting up online banking platforms.
• Client servicing & account management, serve as the primary point of contact for routine operational inquiries, resolving transactional requests and troubleshooting banking issues for Chinese clients.
• Cross-border expansion support and assist Chinese enterprises in navigating Malaysia banking ecosystem, local regulatory frameworks, foreign exchange administrative rules, and initial capital injection processes.
• Cultural & operational liaison by leveraging your cultural affinity and language skills to bridge communication gaps between inbound Chinese corporate executives and internal Malaysian compliance, risk, and back-office teams.
• Relationship building & event support, for instances support the Senior Relationship Managers in preparing client presentations, organizing corporate engagement events, and building strong relationships with local management teams.

Key Requirements

• Bachelor’s Degree in Finance, Banking, Business Administration, Economics, or a related discipline.
• Fresh graduates with strong academic track records are encouraged to apply.
• Native or professional-level fluency in spoken and written Mandarin (to communicate effectively with stakeholders and head offices in China) paired with professional proficiency in English (for internal reporting and regulatory compliance).
• Familiarity with Mainland Chinese business etiquette, corporate culture, and communication styles.
• Foundational interest in corporate banking solutions, including cash management, trade finance, foreign exchange, and lending products.
• Open to Malaysian citizens or PRC Nationals currently residing in Malaysia with valid working/student status.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.

Expanding on our Digital at the Core ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Hong Leong Bank (HLB) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region.

These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations.

To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB's ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.