Event Hall Supervisor

Jobstreet Malaysia; Port Klang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local event management firm in Port Klang is seeking an experienced event supervisor to oversee event setup, arrangements, and ensure hall readiness. The role involves coordinating with catering and decoration teams, addressing guest needs for smooth event execution, and handling customer inquiries to promote services and secure bookings. Strong communication skills and problem-solving abilities are essential for maintaining excellent client relationships and enhancing repeat business opportunities.

Qualifications

• Experience in supervising events and managing teams.
• Strong communication skills for customer interactions.
• Ability to handle on-the-spot issues effectively.

Responsibilities

• Supervise event setup and ensure hall readiness.
• Coordinate with catering and decoration teams.
• Ensure smooth event flow and guest satisfaction.
• Handle customer enquiries and assist in bookings.
• Build relationships with clients for repeat business.

Skills

Event coordination

Customer service

Communication

Problem-solving

Job description

Supervise event setup, arrangements, and hall readiness

Coordinate with caterers, decorators, sound & lighting teams

Ensure smooth event flow and guest satisfaction

Manage hall staff, cleanliness, safety, and discipline

Handle event-day issues and report to management

Customer Handling & Business Development

Handle customer enquiries (walk-in, phone, WhatsApp)

Explain hall packages, facilities, and pricing to customers

Follow up with potential customers to confirm bookings

Assist in marketing the hall and finding new clients

Maintain customer records and booking details

Build good relationships with clients for repeat business

Support promotional activities and referrals