Event Account Manager

Sevenue; Kuala Lumpur; On-site; MYR 66,960 - 122,760; Full time

Job summary

Sevenue in Kuala Lumpur is seeking a client-focused Event Account Manager to oversee event projects from brief to delivery. You will be the key liaison between clients, internal teams, and the operations team to ensure smooth communication, on-time execution, and memorable experiences.

The role requires 2-4+ years in event or project management, strong interpersonal and problem-solving skills, and willingness to travel for events, including evenings and weekends.

Qualifications

• 2-4+ years of experience in event/project management, agency work, or client servicing.
• Strong attention to detail and ability to multi-task under pressure.
• Excellent interpersonal and communication skills (written & spoken).
• Willing to travel and work outside regular hours based on event schedules (evenings/weekends).

Responsibilities

• Act as the key point of contact for clients throughout the planning, creative, and execution process.
• Translate client goals into actionable event briefs and provide guidance through the project lifecycle.
• Present, refine, and follow up on creative proposals while maintaining strong client relationships.
• Lead and work closely with the operations team to manage end-to-end event execution and budget.
• Coordinate with vendors, venues, and stakeholders to ensure professional, on-brand events.

Skills

Client management

Project management

Communication

Multitasking

Decision making

Tools

Google Suite

Microsoft Office

Job description

Location: Kuala Lumpur (Required to travel for events)

About Sevenue

Sevenue is an event and brand activation agency specialising in end-to-end event solutions, from corporate functions and media launches to conferences, exhibitions, fairs, forums, brand launches, and experiential activations. We work with brands to create meaningful audience experiences through strong ideas, smooth execution, and memorable on-ground engagement.

About the Role

We are looking for a client-focused Event Account Manager to manage event projects from brief to execution. This role will act as the key liaison between clients, internal teams, and the operations team to ensure clear communication, smooth coordination, and successful event delivery. An ideal candidate should be comfortable managing multiple client accounts, leading project timelines and proposals, and working closely with the operations team on event execution, logistics, and overall project requirements.

Responsibilities

Client Management & Strategic Servicing

• Act as the key point of contact for clients throughout the planning, creative, and execution process.
• Understand client goals, translate them into actionable event briefs, and provide guidance throughout the project lifecycle.
• Present, refine, and follow up on creative proposals based on client feedback while maintaining strong client relationships.
• Handle post-event follow-ups and maintain ongoing rapport with key clients.
• Lead and work closely with the operations team to manage end-to-end execution of events, including corporate events, conferences, seminars, activations, exhibitions, fairs, forums, brand launches, and other event-related projects.
• Oversee production timelines, budgets, deliverables, documentation, and team coordination to ensure smooth project delivery.
• Support and guide the development of creative decks, pitches, proposals, event flows, and project planning materials.
• Troubleshoot on-site issues and ensure smooth event operations during setup, rehearsals, event day, and teardown.

Event Operations & Coordination

• Support all event-related requirements, including but not limited to logistics, registration systems/EventQR, exhibitor coordination, vendor liaison, floor management, manpower planning, permits, and on-ground arrangements.
• Coordinate with vendors, venues, suppliers, government bodies, non-government bodies, and other stakeholders where required.
• Work closely with the event operations team, who will handle vendor sourcing such as AV, lighting, décor, fabrication, printing, and other production needs.
• Ensure each event is executed professionally, smoothly, and in line with the agreed requirements.

Internal Coordination

• Work closely with internal teams including designers, 3D visualisers, video/content producers, and project teams to align deliverables with the creative direction.
• Maintain proper documentation for each project and ensure all timelines, updates, and requirements are clearly communicated.
• Work on other event-related, activation-related, or agency projects as required.

Job Requirements

• 2-4+ years of experience in event/project management, agency work, or client servicing.
• Strong attention to detail and ability to multi-task under pressure.
• Excellent interpersonal and communication skills (written & spoken).
• Decision-making and problem-solving skills are a must, especially in fast-turnaround situations.
• Ability to continuously bring fresh, innovative ideas to elevate event experiences.
• Skilled in Google Suite (Slides, Sheets, Docs) and Microsoft Office.
• Must be passionate about creating memorable and engaging event experiences.
• Able to travel and work outside regular hours based on event schedules (evenings/weekends).
• Possess own transport and physical stamina for on-site coordination.
• Languages: Proficient in English, Bahasa Malaysia & Mandarin (for liaison purposes).
• Willing to work under pressure, accept new challenges, and adapt quickly.

Bonus Skills

• Exposure to brand campaigns, digital content development, or media strategy.
• Experience in conceptual or creative direction (a big plus).