Entry-Level Customer Analytics Analyst: SAS & Insights

RHB Banking Group; Kuala Lumpur; On-site; MYR 33,480 - 50,220; Full time

Job summary

A leading financial institution in Kuala Lumpur is looking for a Customer Analytics Specialist. This entry-level position involves producing analytical deliverables using SAS and collaborating with stakeholders to drive insights and opportunities. Ideal candidates are recent graduates with a quantitative background and strong problem-solving skills. The role offers a full-time employment opportunity in a dynamic environment.

Qualifications

• Fresh graduate or less than 2 years work experience in Business Intelligence environment.
• Possess skillset of problem solving, analytical and enjoys data exploration.
• Highly adaptable and able to respond to change fast.

Responsibilities

• Produce analytical deliverables using SAS/Analytics Tools.
• Drive analytics adoption and execution effectiveness with Tribes members.
• Engage stakeholders for continuous improvement in data sources.

Skills

Analytical skills

Data analysis

Problem solving

Education

Bachelor Degree in quantitative background

Tools

SAS

SPSS

SQL

Job description

• Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
• Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities.
  
  

Primary Objective

• Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
• Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities.
  
  

Key Responsibilities

• Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy.
• Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities.
• Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers.
• Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.
  
  

Requirements

• Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL)
• Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment.
• Possess skillset of problem solving, analytical and enjoys data exploration.
• Problem solving skill to support data accuracy and issue resolution.
• Highly adaptable and able to respond to change fast
• Ability to collaborate with stakeholder across different business level to align on the same requirements.
• Ability to communicate opinions or views clearly.