Engineering Systems Support Specialist

Sandisk; George Town; On-site; MYR 28,000 - 45,000; Full time

Job summary

Sandisk in Penang, Malaysia, seeks an experienced engineering support professional to provide advanced technical support, diagnose complex problems, test and calibrate equipment, and maintain thorough documentation.

You will collaborate with senior engineers, customize systems to project specs, ensure safety and standards compliance, and contribute to process improvement while working both independently and as part of a team.

Qualifications

• Minimum Diploma in Mechanical, Electrical, Electronics, Mechatronics (or equivalent).
• Proven experience in advanced technical support or engineering support roles.
• Knowledge of engineering systems, equipment operation, and maintenance procedures.
• Excellent organizational skills with the ability to maintain accurate technical documentation.
• Strong communication skills with the ability to explain technical concepts clearly.
• Familiarity with industry standards and compliance requirements.
• Ability to work independently and collaboratively within a team environment.

Responsibilities

• Provide advanced technical support and troubleshooting for engineering systems and equipment.
• Diagnose and analyze complex technical problems using systematic approaches and diagnostic tools.
• Perform equipment testing, maintenance, and calibration to ensure optimal functionality.
• Maintain detailed and organized documentation of all technical issues, resolutions, and system performance.
• Collaborate with senior engineers and project teams to support implementation and optimization of engineering solutions.
• Customize and configure technical systems according to project specifications and requirements.
• Ensure compliance with industry standards, safety protocols, and organizational procedures.
• Respond promptly to technical inquiries and provide clear, technical guidance to team members.
• Assist in the development and refinement of technical support processes and procedures.
• Conduct routine inspections and preventive maintenance to minimize system downtime.

Skills

Analytical thinking

Diagnostics

Troubleshooting

Communication

Education

Diploma in Mechanical/Electrical/Electronics/Mechatronics

Tools

Engineering software

Diagnostic tools

Job description

Sandisk in Penang, Malaysia, seeks an experienced engineering support professional to provide advanced technical support, diagnose complex problems, test and calibrate equipment, and maintain thorough documentation.

You will collaborate with senior engineers, customize systems to project specs, ensure safety and standards compliance, and contribute to process improvement while working both independently and as part of a team.