Engineer, Security System Service

YDU JC Air Cond & Ref Inc.- Dubai; Bayan Lepas; On-site; MYR 40,000 - 60,000; Full time

Job summary

Johnson Controls is seeking an Engineer, Service in Bayan Lepas, Malaysia, to perform on-site servicing for Access System and CCTV/VMS. The role requires troubleshooting and maintaining security systems to comply with standards.

Ideal candidates will have a Bachelor's degree in electrical or related fields, with a preference for fresh graduates or those with limited experience in service engineering. Join us to make a real impact in critical industries.

Qualifications

• Fresh graduate or less than 1 year experience in service engineering.
• Basic knowledge of IP networking.

Responsibilities

• Perform on-site servicing for Access System and CCTV/VMS.
• Troubleshoot Controllers, readers, locks, cameras, NVR, storage.
• Close service tickets/reports within SLA.

Skills

Building security system knowledge

Troubleshooting skills

Ability to read wiring diagrams

Education

Bachelor's degree in electrical & electronics or related field

Job description

## Engineer, ServiceApplylocations: Pulau Pinang-Penang-Malaysiatime type: Full timeposted on: Posted Todayjob requisition id: WD30269477**Who we are:**Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.**How you will do it:*** Perform on-site servicing for Access System and CCTV/VMS (Video Management System) to maintain security uptime and compliance including troubleshooting, Preventive Maintenance (PM), Corrective Maintenance (CM), firmware/patching, backups and client support* Troubleshoot Controllers, readers, locks, cameras, NVR, storage and networks (PoE/VLAN/IP)* Close service tickets/reports within SLA (Service Level Agreement) upon completion of servicing* SLA response/resolution, First Time Fix Rate* Coordination with customer**What we look for:*** Bachelor's degree in electrical & electronics or related field.* Fresh graduate or less than 1 year experience in service engineering with basic knowledge in building security system.* Able to read wiring diagrams, schematic drawings and IP networking basics