Employee Relations Officer I

jabil; George Town; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jabil in Malaysia is seeking an Employee Relations Officer I to support the administration of employee relations programs, policies, and procedures, ensuring a fair and compliant workplace environment. This role involves assisting with investigations, conflict resolution, and promoting positive employee-management relationships.

You will assist in investigations, support policy interpretation, and collaborate with HR to address employee concerns while maintaining confidential records and

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• 1-3 years of HR experience with a focus on employee relations or relevant internship experience.
• Basic understanding of employment laws (e.g., ADA, FMLA, Title VII).

Responsibilities

• Assist in investigations into employee complaints, grievances, and alleged misconduct, gathering information and interviewing relevant parties.
• Support interpretation and application of policies and relevant labor laws for fair treatment.
• Collaborate with HR partners and management to address employee concerns and resolve conflicts.
• Contribute to development and delivery of employee relations training programs for managers and staff.
• Maintain confidential employee records and case management systems.
• Review and update employee relations policies to ensure compliance.

Skills

Effective communication

Interpersonal skills

Discretion

Confidentiality

Microsoft Office

Education

Bachelor's degree in HR/Business

Tools

Case management systems

MS Office Suite

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary

The Employee Relations Officer I at Jabil, Inc. supports the administration of employee relations programs, policies, and procedures, ensuring a fair and compliant workplace environment. This role involves assisting with investigations, conflict resolution, and promoting positive employee-management relationships.

Job Responsibilities

• Assist in conducting investigations into employee complaints, grievances, and alleged misconduct, gathering information, interviewing relevant parties, and maintaining accurate documentation.
• Support the interpretation and application of company policies, procedures, and relevant labor laws to ensure fair and consistent treatment of employees.
• Collaborate with HR business partners and management to address employee concerns, resolve workplace conflicts, and provide guidance on employee relations matters.
• Contribute to the development and delivery of employee relations training programs for managers and employees.
• Maintain confidential employee relations records and case management systems.
• Participate in the review and update of employee relations policies and procedures to ensure compliance and best practices.
• Support the implementation of programs aimed at fostering a positive and inclusive work culture.
• Prepare reports and analyses on employee relations trends and issues as required.

Job Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in human resources, with a focus on employee relations, or relevant internship experience.
• Basic understanding of federal and state employment laws and regulations (e.g., ADA, FMLA, Title VII).
• Excellent written and verbal communication skills, with the ability to communicate effectively with diverse employee populations.
• Strong interpersonal skills, including the ability to build rapport and handle sensitive situations with discretion and empathy.
• Demonstrated ability to exercise sound judgment and maintain confidentiality.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast‑paced environment.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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