Education IT Operations & Strategy Lead

International Schools Partnership Limited; Teluk Panglima Garang; On-site; MYR 120,000 - 210,000; Full time

Job summary

International Schools Partnership Limited is seeking an IT leader to shape and govern the school's technology strategy and standards. The role will direct the IT team across the full application lifecycle, ensuring reliable systems and constructive user experiences.

You will partner with executives and school users to align IT initiatives with educational objectives, manage budgets, negotiate with vendors, and drive continuous improvement in IT services and governance.

Responsibilities

• Develop IT framework / strategy, standards, policies and procedures aligned with Organization’s direction in driving operational excellence.
• Lead IT team to manage end-to-end application management lifecycle including planning, development, deployment, monitoring, maintenance, upgrading and support of organizational IT systems.
• Enhance users’ experience through improved service management to users.
• Regular interlocks with executives, senior management and system users.
• IT staff management including hiring, performance evaluation, training, coaching, disciplinary procedures and dismissal.
• Develop and implement IT SOPs with written protocols and guidelines for IT team and end-users.
• Drive negotiation with IT vendors to secure best deals and engage IT consultants with service agreements.
• Build and maintain IT budget for each project and manage overall IT financial activities.
• Stay up-to-date with IT developments and identify opportunities for innovation within the school’s IT infrastructure.
• Oversee IT projects, network infrastructure and systems to ensure optimal performance.
• Escalate issues to Top Management and provide recommendations as needed.
• Other duties as assigned by superior.

Job description

International Schools Partnership Limited is seeking an IT leader to shape and govern the school's technology strategy and standards. The role will direct the IT team across the full application lifecycle, ensuring reliable systems and constructive user experiences.

You will partner with executives and school users to align IT initiatives with educational objectives, manage budgets, negotiate with vendors, and drive continuous improvement in IT services and governance.