Ecommerce Specialist

GMG; Kuala Lumpur; On-site; MYR 39,000 - 78,000; Full time

Job summary

GMG in Malaysia seeks an Ecommerce Executive in Kuala Lumpur to drive brand presence, optimize the online store, and enhance the customer experience through strategic thinking and hands-on operations.

You will manage product catalogs, pricing, promotions, data analysis, and cross‑functional collaboration with Customer Service, Logistics, Marketing, and Buying teams to maximize revenue.

Qualifications

• Bachelor's degree in Business, Commerce, Retail or ecommerce-related field.
• 2–5 years of ecommerce experience, preferably with fashion brands.
• Familiarity with SEO and digital marketing is a plus.

Responsibilities

• Website management: maintain catalog, including images and descriptions, prices and day-to-day operations of the website.
• Sales and performance: plan pricing, promotions, data analysis, maximize revenue.
• Inventory and order management: manage inventory for website, fulfillment time and rate.
• Relationship management: coordinate with Customer Service, Logistics, Marketing and Buying teams for optimum results.
• Customer experience: manage customer ratings, reviews, build customer loyalty, and customer return.

Skills

SEO knowledge

Digital marketing awareness

Education

Bachelor's degree in Business, Commerce, Retail or ecommerce related field

Tools

Shopify

Magento

Vinculum

VinLister

Job description

As an Ecommerce Executive, you will play a crucial role in managing and optimizing brand presence. You will be responsible for driving sales, improving visibility, and ensuring a seamless customer experience on the website. This role requires a combination of strategic thinking, analytical skills, and hands‑on operational management.

Responsibilities

• Website management - manage catalog including images and description, prices and day to day operations of the website
• Sales and Performance - plan pricing, promotions, data analysis, maximize revenue
• Inventory and Order Management - manage inventory for website, fulfillment time and rate
• Relationship management - Coordinate with Customer service, Logistics, Marketing team and Buying team for optimum results
• Customer experience - manage customer ratings, reviews, build customer loyalty, and customer return

Requirements

• Bachelors degree in Business, Commerce, Retail or ecommerce related field
• 2 - 5 years of experience with ecommerce website preferably fashion brands
• Familiarity with SEO, Digital marketing is a plus
• Knowledge of Magento, Vinculum is a big advantage
• Knowledge of Shopify is a must
• Vinculum/Vin lister would be an advantage
• Any Content Management tool would be an asset