E-commerce Executive(Shopfiy/Website)

Reolink; Kuala Lumpur; In loco; MYR 56.000 - 84.000; Tempo pieno

Descrizione del lavoro

Reolink in Kuala Lumpur, Malaysia seeks a Website Operations Assistant to support daily website operations, including backend maintenance, content updates, and order verification, ensuring accurate publishing and timely processing.

You will upload and update product information, news, and support materials, review orders, monitor site health, report issues, and collaborate with cross-functional teams; this is a day-shift, onsite role with no guaranteed weekends, requiring attention to detail and

Competenze

• Bachelor’s degree in any field.
• Basic familiarity with CMS (WordPress, Shopify) is an advantage.
• Willing to work onsite on a shifting schedule, with no guaranteed weekend days off; this is a day-shift position with no overnight or night shifts.

Mansioni

• Assist in managing and maintaining the company's official website backend, ensuring accurate daily updates and timely content publishing.
• Assist in uploading and updating website content, including product information, news updates, and support materials, ensuring accuracy, proper formatting, and alignment with brand guidelines.
• Assist in reviewing and verifying orders placed through the company’s official website, handling exceptions during the order fulfillment process, and coordinating with relevant teams to ensure timely order processing and shipment.
• Assist in monitoring website functionality and performance, and promptly report issues such as broken links, errors, or display inconsistencies to the relevant teams.
• Provide general support for website operations tasks and initiatives as assigned.

Conoscenze

Content management systems

Formazione

Bachelor’s degree in any field

Descrizione del lavoro

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

Summary:

Supports daily website operations, including backend maintenance, content updates, and order verification. Monitors website functionality, handles order fulfillment exceptions, and coordinates with relevant teams to ensure accurate content publishing, timely order shipment, and smooth website operations.

Job Responsibilities

Assist in managing and maintaining the company's official website backend, ensuring accurate daily updates and timely content publishing.

Assist in uploading and updating website content, including product information, news updates, and support materials, ensuring accuracy, proper formatting, and alignment with brand guidelines.

Assist in reviewing and verifying orders placed through the company’s official website, handling exceptions during the order fulfillment process, and coordinating with relevant teams to ensure timely order processing and shipment.

Assist in monitoring website functionality and performance, and promptly report issues such as broken links, errors, or display inconsistencies to the relevant teams.

Provide general support for website operations tasks and initiatives as assigned.

Qualifications

Bachelor’s degree in any field.

Basic familiarity with content management systems (e.g., WordPress, Shopify and etc.) is an advantage.

Willing to work onsite at our office on a shifting schedule, with no guaranteed weekend days off. This is a day-shift position with no overnight or night shifts.

Detail-oriented, responsible, and able to handle tasks with a high level of accuracy.

Good communication and interpersonal skills, with the ability to collaborate effectively across teams.

Proactive, fast learner, and able to adapt in a fast-paced working environment.

Pay Range

RM5,000 - RM7,500 MYR

During the recruitment process, we collect and process personal data to assess your suitability for employment. This may include your name, phone number, email address, CV/resume, educational background, work experience, interview records, assessment results, references, and, where permitted by law, information obtained through background checks.

We collect most of this information directly from you through your application, interviews, assessments, correspondence, and recruitment platforms. We may also obtain relevant information from referees, recruitment agencies, background screening providers, or other lawful sources. We implement appropriate technical and organisational security measures to protect your personal data. We retain candidate personal data only for as long as necessary for the recruitment process, applicable legal requirements, dispute resolution, and recordkeeping obligations. Thereafter, your data will be securely deleted or anonymized.