E‑Commerce Sales & Operations Intern

Kalt Air Conditioning Sdn Bhd; Seberang Perai; On-site; MYR 35,000 - 60,000; Full time

Job summary

Kalt Air Conditioning Sdn Bhd is seeking a detail-oriented e-commerce coordinator based in Penang to manage our Shopee, Lazada, TikTok Shop and website stores. You will create and update product listings, photos, prices and stock levels; set up vouchers and flash deals; register for campaign days, and respond to customer chats, enquiries and reviews promptly.

You will convert enquiries into orders, recommend bundles, and handle returns or order issues to ensure a smooth shopping experience.

Responsibilities

• Manage daily operations of Shopee, Lazada, TikTok Shop and website stores
• Create and update product listings, photos, prices and stock levels
• Set up vouchers, bundles and flash deals; register for campaign days (11.11, 12.12, payday sales)
• Reply to customer chats, enquiries and reviews promptly and professionally
• Convert enquiries into orders and recommend the right products and bundles
• Handle returns, refunds and order issues

Job description

Kalt Air Conditioning Sdn Bhd is seeking a detail-oriented e-commerce coordinator based in Penang to manage our Shopee, Lazada, TikTok Shop and website stores. You will create and update product listings, photos, prices and stock levels; set up vouchers and flash deals; register for campaign days, and respond to customer chats, enquiries and reviews promptly.

You will convert enquiries into orders, recommend bundles, and handle returns or order issues to ensure a smooth shopping experience.