E-commerce Executive / Manager

Alma Technology; Puchong; On-site; MYR 80,000 - 140,000; Full time

Benefits offered by this job

Health & wellness benefits

Flexible working arrangements

Career progression opportunities

Job summary

Alma Technology Sdn Bhd in Puchong Jaya, Selangor is seeking an E-commerce Executive/Manager to drive our online retail strategy and optimise store operations. You will lead product listings, inventory, order fulfilment and cross-channel marketing efforts to boost sales.

The role requires 3–5 years in e-commerce, strong analytics, and fluency in English and Bahasa Malaysia. Join a growing team that values collaboration, innovation, and career progression.

Qualifications

• 3–5 years of experience in e-commerce management or online retail.
• Proven track record of increasing online sales and improving conversion rates.
• Strong knowledge of e-commerce platforms and digital marketing tools.
• Experience with Google Analytics, SEO and social media marketing.
• Excellent data interpretation and decision-making skills.
• Organised, multi-tasking with strong project management ability.

Responsibilities

• Manage and oversee all aspects of the e-commerce platform, including product listings, inventory management, and order fulfilment.
• Develop and implement e-commerce strategies to increase online sales, conversion rates, and customer engagement.
• Monitor KPIs like traffic, conversion rates, AOV, and customer retention.
• Optimise product pages, site functionality and user experience to drive sales.
• Manage digital marketing campaigns across channels including email, social, and paid ads.
• Coordinate with logistics and warehouse teams for timely order processing and delivery.
• Conduct competitive analysis and market research to identify growth opportunities.
• Manage supplier relationships and negotiate pricing to maintain margins.
• Train and supervise e-commerce team members and set performance standards.
• Prepare regular reports and presentations on e-commerce performance for senior management.

Skills

E-commerce management

Digital marketing

Analytics

Microsoft Office

CRM software

Education

Bachelor's degree in Business/Marketing/IT or related field

Tools

Google Analytics

SEO

CRM software

CMS platforms

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Alma Technology Sdn Bhd is seeking a dynamic and results-driven E-commerce Executive/Manager to join our team in Puchong Jaya, Selangor. This is a full-time position that plays a pivotal role in driving our online retail strategy and maximising digital sales performance. As an E-commerce Executive/Manager, you will be at the forefront of our digital transformation, overseeing the management and optimisation of our online store operations. This role is essential to our growth objectives and will give you the opportunity to lead key initiatives that directly impact our market presence and revenue generation in the competitive e-commerce landscape.

Key responsibilities

Manage and oversee all aspects of the e-commerce platform, including product listings, inventory management, and order fulfilment processes

Develop and implement e-commerce strategies to increase online sales, conversion rates, and customer engagement

Monitor and analyse key performance indicators (KPIs) such as traffic, conversion rates, average order value, and customer retention metrics

Optimise product pages, website functionality, and user experience to enhance the customer journey and drive sales

Manage digital marketing campaigns across various channels, including email marketing, social media, and paid advertising

Coordinate with logistics and warehouse teams to ensure timely order processing and delivery

Conduct competitive analysis and market research to identify opportunities for growth and improvement

Manage supplier relationships and negotiate pricing to maintain healthy profit margins

Train and supervise e-commerce team members, providing guidance on best practices and performance standards

Prepare regular reports and presentations on e-commerce performance for senior management

What we’re looking for

3–5 years of experience in e-commerce management, online retail, or digital store operations

Proven track record of increasing online sales and improving conversion rates

Strong knowledge of e-commerce platforms

Experience with digital marketing tools and strategies, including Google Analytics, SEO, and social media marketing

Excellent analytical skills with the ability to interpret data and make informed business decisions

Strong organisational and project management abilities, with the capacity to manage multiple priorities simultaneously

Proficiency in Microsoft Office and CRM software

Excellent communication and interpersonal skills with the ability to work collaboratively across departments

Leadership experience and the ability to motivate and manage team members effectively

Fluency in English and Bahasa Malaysia (written and verbal)

Bachelor's degree in Business, Marketing, Information Technology, or a related field is preferred

What we offer

At Alma Technology Sdn Bhd, we are committed to creating a supportive and rewarding work environment. We offer competitive remuneration packages commensurate with experience and qualifications. We provide opportunities for professional development and career progression within a growing organisation. Our workplace culture emphasises collaboration, innovation, and continuous improvement. We believe in maintaining a healthy work-life balance and offer flexible working arrangements where feasible. Our team enjoys a collaborative environment where ideas are valued and contributions are recognised. We provide health and wellness benefits to support the wellbeing of our employees.

About us

Alma Technology Sdn Bhd is a forward-thinking retailer and consumer products company dedicated to delivering exceptional value to our customers through innovative e-commerce solutions and quality products. We are committed to leveraging technology to enhance the customer experience and drive business growth. Our mission is to be a leading player in the retail sector by combining operational excellence with customer-centric strategies. We pride ourselves on our dynamic team, entrepreneurial spirit, and commitment to continuous innovation. As a growing company, we offer exciting opportunities for talented individuals to make a meaningful impact on our business and advance their careers.