E-commerce Executive

PG Mall Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Benefits offered by this job

Additional leave

Maternity leave

Opportunities for promotion

Parental leave

Job summary

Jora Malaysia is seeking an E-commerce Executive to drive online sales, optimize product listings, and enhance user experience across our online channels.

You will implement digital marketing campaigns, manage inventory, update website content, and provide excellent customer service to ensure a smooth shopping journey.

Qualifications

• Bachelor's degree in business, marketing or a related field.
• Experience in marketing, sales or customer service preferred.

Responsibilities

• Drive online sales and customer acquisition.
• Manage product listings, ensure accuracy and appealing presentation.
• Develop and implement digital marketing campaigns (online advertising, social media, email).
• Handle customer inquiries and resolve issues related to online orders and products.
• Oversee inventory levels and coordinate with suppliers for restocking.
• Analyze sales data, website traffic, and customer behavior to identify trends.
• Create engaging website content, including product descriptions and promotional materials.
• Manage and optimize e-commerce platforms (e.g., Amazon, Shopify).

Skills

E-commerce platforms

Analytical skills

Communication skills

Problem-solving

Education

Bachelor's degree in business/marketing/related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

An E-commerce Executive is responsible for driving online sales, managing product listings, optimizing user experience, and implementing digital marketing strategies to increase brand visibility and reach. They also handle tasks like inventory management, website content updates, and customer service, ensuring a smooth online shopping experience.

Key Responsibilities:

• Online Sales & Growth: Developing and executing strategies to increase online sales and customer acquisition.
• Product Management: Managing product listings, ensuring accuracy and appeal to customers, and updating product information.
• Marketing & Promotion: Developing and implementing digital marketing campaigns, including online advertising, social media marketing, and email marketing.
• Customer Service: Handling customer inquiries and resolving issues related to online orders and products.
• Inventory Management: Overseeing inventory levels, ensuring product availability, and coordinating with suppliers for restocking.
• Data Analysis: Analyzing sales data, website traffic, and customer behavior to identify trends and opportunities for improvement.
• Content Creation: Creating engaging content for the website, including product descriptions, promotional materials, and blog posts.
• E-commerce Platform Management: Managing and optimizing the use of e-commerce platforms, such as Amazon or Shopify.

Required Skills:

• E-commerce Platforms: Proficiency in using e-commerce platforms and their functionalities.
• Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions.
• Communication Skills: Excellent written and verbal communication skills for interacting with customers and stakeholders.
• Problem-solving: Ability to identify and resolve issues related to online operations.

Additional Considerations:

• Industry Knowledge: Understanding of the specific industry or niche in which the company operates.
• Experience: Some positions may require experience in related roles such as marketing, sales, or customer service.
• Education: A bachelor's degree in business, marketing, or a related field is often required.

Job Type: Full-time

• Additional leave
• Maternity leave
• Opportunities for promotion
• Parental leave

Application Question(s):

• May i know your notice period or available join date?