E-commerce Admin

Solid Volume Trading; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Solid Volume Trading in Kuala Lumpur is seeking an energetic E-commerce Coordinator to manage and optimize product listings on Shopee and TikTok Shop, and to develop data-driven marketing strategies to boost sales and brand visibility.

You will analyze sales data and customer feedback, collaborate with marketing to craft engaging social content, handle inquiries, manage orders and inventory, and use Excel for reporting on e-commerce performance to drive improvements.

Qualifications

• Experience managing product listings on e-commerce platforms.
• Ability to analyze sales data and extract insights.
• Proficiency in Excel for data analysis and reporting.

Responsibilities

• Manage and optimize product listings on Shopee and TikTok Shop platforms.
• Develop and execute e-commerce marketing strategies to drive sales and brand awareness.
• Analyze sales data and customer feedback to identify trends and areas for improvement.
• Coordinate with the marketing team to create engaging content for social media and e-commerce channels.
• Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Process orders, manage inventory, and ensure timely fulfillment.

Skills

E-commerce management

Excel

Tools

Shopee

TikTok Shop

Job description

Manage and optimize product listings on Shopee and TikTok Shop platforms.

Develop and execute e-commerce marketing strategies to drive sales and brand awareness.

Analyze sales data and customer feedback to identify trends and areas for improvement.

Coordinate with the marketing team to create engaging content for social media and e-commerce channels.

Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.

Process orders, manage inventory, and ensure timely fulfillment.

Utilize excel for data analysis and reporting on e-commerce performance.

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