Dynamics CRM Developer

Tata Consultancy Services Limited; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

Tata Consultancy Services Limited APAC in Kuala Lumpur is seeking a Dynamics CRM Developer to design, customize, and implement CRM solutions using Dynamics 365, Power Platform, and related technologies. You will contribute to full lifecycle deployments, collaborate with cross-functional teams, and ensure quality through testing and documentation.

The role requires strong communication, problem-solving skills, and experience across CRM modules, with agile methodologies guiding project execution.

Qualifications

• Deep Dynamics CRM knowledge: entities, workflows, plugins, JS, web resources, integrations.
• Power Platform stack: Power Apps, Power Automate, Canvas Apps, Power Pages.
• Strong .NET, SQL Server, SSRS and CRM sales/marketing/service modules.
• Experience across full life cycle implementations and Agile.

Responsibilities

• Complete assigned development tasks on defined timeline.
• Prepare technical design and related documentation.
• Unit testing, system testing, and user acceptance testing support.
• Defect fixing and code maintenance.

Skills

Communication

Problem solving

Agile methodologies

Team collaboration

Requirements gathering

Tools

Dynamics CRM / 365

Power Apps

Power Automate

Canvas Apps

Power Pages

NET

SQL Server

SSRS

Jira/Azure Boards

TFS/Git

Job description

About TCS:

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Please find the job description below.

Job Title: Dynamics CRM Developer

Location: Kuala Lumpur, Malaysia

Expectations from the Role

• To complete assigned development tasks in defined timeline
• To prepare technical design and related documentation
• Unit testing, Support system and user acceptance testing, Support User training
• Defect fixing

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-in’s, custom workflows, Java scripts, web resources, integrations development
• Power Apps, Power Automate, Custom Pages, Canvas Apps, Power Pages
• Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS
• Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality
• Excellent communication and problem solving skills
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
• Types of Solutions and Deployments to various environments
• Agile methodologies
• Must have worked in Jira/Azure Boards, TFS/Git

Good-to-Have

• Azure DevOps Experience
• Ability to create high-quality functional documentation and strong requirements gathering skills.

Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.