Dynamics 365 ERP Support Analyst – SCM & Manufacturing

WD-40 Company (UK); Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Benefits offered by this job

Annual cash incentive rewards

Laptop

Phone

Job summary

A leading manufacturing company in Kuala Lumpur is seeking an ERP Support Analyst to provide functional support for Microsoft Dynamics 365. Responsibilities include analyzing system issues, supporting user training, and optimizing system configurations within the Supply Chain and Manufacturing areas. The ideal candidate should have a Bachelor's in a related field and over 5 years of ERP support experience. This position offers a flexible hybrid work schedule, contributing to a strong values-aligned culture where employees thrive.

Qualifications

• 5+ years experience supporting ERP systems in a business environment.
• Hands-on experience with Microsoft Dynamics 365 Supply Chain and/or Manufacturing.
• Strong understanding of business processes and user workflows.

Responsibilities

• Provide functional support for Supply Chain & Manufacturing Microsoft Dynamics 365 users.
• Analyze, troubleshoot, and resolve incidents and system issues.
• Identify business/user requirements using various methods.

Skills

Communication skills

Collaboration

Service-oriented mindset

Troubleshooting

Education

Bachelor's degree in computer sciences, IT, Supply Chain, or related field

Tools

Microsoft Dynamics 365

Job description

A leading manufacturing company in Kuala Lumpur is seeking an ERP Support Analyst to provide functional support for Microsoft Dynamics 365. Responsibilities include analyzing system issues, supporting user training, and optimizing system configurations within the Supply Chain and Manufacturing areas. The ideal candidate should have a Bachelor's in a related field and over 5 years of ERP support experience. This position offers a flexible hybrid work schedule, contributing to a strong values-aligned culture where employees thrive.