Drop off point- Coordinator (Chow Kit)

ParaCell; Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

Jora Malaysia is hiring for a full-time role supporting customer service and logistics operations. You will greet customers, manage the reception area, handle deliveries, coordinate with drivers, and ensure smooth parcel drop-off and pick-up processes.

The role requires immediate availability, the ability to work 6 days a week including shifts, and basic proficiency in Microsoft Office or Google Workspace. OT may be available during peak periods.

Qualifications

• Experience in customer service or logistics is an advantage.
• Basic knowledge of Microsoft Office or Google Workspace.
• Willing to work during peak periods (OT claims available).
• Team player with good communication and problem-solving skills.
• Able to start work immediately and commit 6 days a week.
• Able to work on shift am and pm.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Ensure the reception area is tidy and stocked with necessary materials.
• Handle customer deliveries, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor and ensure smooth parcel drop-off and pick-up operations.
• Assist in sorting, processing inbound parcels, and supporting drivers.
• Ensure adherence to standard operating procedures (SOP).
• Perform ad-hoc tasks as assigned.

Skills

Customer service

Logistics

Shift work

Teamwork

Communication

Problem-solving

Tools

Microsoft Office

Google Workspace

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Welcome and assist customers in a friendly and professional manner.
• Ensure the reception area is tidy and stocked with necessary materials.
• Handle customer deliveries, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor and ensure smooth parcel drop-off and pick-up operations.
• Assist in sorting, processing inbound parcels, and supporting drivers.
• Ensure adherence to standard operating procedures (SOP).
• Perform ad-hoc tasks as assigned.

Requirements

• Able to start work immediately and commit 6 days a week.
• Experience in customer service or logistics is an advantage.
• Basic knowledge of Microsoft Office or Google Workspace.
• Willing to work during peak periods (OT claims available).
• Team player with good communication and problem-solving skills.
• Able to work on shift am and pm
• Working Hours: Shift AM: 9.30am – 6:00pm, Shift PM: 1:00pm – 9:00pm

Job Type: Full-time

Application Question(s):

• Are you physically able to carry and handle heavy loads as part of the job requirements?
• Are you willing to work 6 days a week, including weekends and public holidays (with 1 rest day)?
• Are you able to work on a shift basis (9.30am–6pm / 1pm–9pm)?