Driver Centre Operations & Training Lead

AirAsia X; Puchong; On-site; MYR 55,800 - 83,700; Full time

Job summary

AirAsia X in Malaysia is seeking a professional to oversee daily Driver Centre operations and ensure efficient handling of driver enquiries and support cases.

Responsibilities include coordinating driver onboarding, documenting submissions, monitoring JoyClass training execution and attendance, and liaising with Operations for training logistics.

The role requires strong organisation and follow-up to ensure attendance, submissions and operational requirements are met for smooth daily operations.

Responsibilities

• Manage daily Driver Centre operations.
• Monitor driver enquiries and support cases.
• Coordinate driver onboarding and documentation.
• Monitor JoyClass training execution and attendance.
• Support training‑related driver enquiries.
• Coordinate with Operations for training logistics.
• Contact drivers and follow up on JoyClass training attendance, document submissions, and operational requirements.

Job description

AirAsia X in Malaysia is seeking a professional to oversee daily Driver Centre operations and ensure efficient handling of driver enquiries and support cases.

Responsibilities include coordinating driver onboarding, documenting submissions, monitoring JoyClass training execution and attendance, and liaising with Operations for training logistics.

The role requires strong organisation and follow-up to ensure attendance, submissions and operational requirements are met for smooth daily operations.