Director of MICE Sales - Hyatt Regency Kuala Lumpur at KL Midtown

Hyatt Group; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Job summary

A leading hospitality firm in Kuala Lumpur is seeking a Director of MICE Sales to drive revenue and build relationships with corporate clients. The role includes implementing sales strategies, managing key accounts, and ensuring high client satisfaction in a dynamic MICE environment. The ideal candidate has over 5 years of sales experience in the MICE segment, preferably in an international hotel brand.

Qualifications

• Minimum of 5 years sales experience in MICE segment, preferably within an international hotel brand.
• Strong network and understanding of MICE industry trends.
• Excellent leadership and team management skills.

Responsibilities

• Develop and implement sales strategies to maximize revenue from MICE segment.
• Build strong relationships with corporate clients and industry partners.
• Manage key accounts and ensure high levels of client satisfaction.

Skills

Sales experience in MICE segment

Leadership skills

Understanding of corporate travel

Networking skills

Education

Diploma or Degree in Marketing or Hospitality/Tourism Management

Job description

Director of MICE Sales - Hyatt Regency Kuala Lumpur at KL Midtown

Department: Head/Manager

Employment type: Full-time

Location: Local

Summary

You will be responsible for developing and executing strategic sales initiatives to drive revenue from the MICE segment. This role focuses on building strong relationships with corporate clients, event planners and industry partners to position Hyatt Regency Kuala Lumpur at KL Midtown as the premier destination for business events, conferences and incentives. Your key responsibilities include developing and implementing sales strategies to maximize revenue from the MICE segment, identifying and establishing long‑term partnerships with corporate clients, event organizers and key industry stakeholders, managing key accounts, ensuring high levels of client satisfaction and repeat business, leading sales negotiations and securing contracts for meetings, conferences and large‑scale events, working closely with the revenue‑management team to optimize pricing, packages and occupancy, collaborating with the events and banquet teams to ensure seamless execution of MICE bookings, conducting market research and competitor analysis to stay ahead of industry trends, representing the hotel at trade shows, networking events and industry conferences to generate new business.

Qualifications

• Diploma or Degree in Marketing or Hospitality/Tourism Management.
• A minimum of 5 years sales experience in the MICE segment and preferably within an international hotel brand.
• Strong network and understanding of MICE industry trends, corporate travel and event planning.
• Excellent leadership and team management skills, ability to inspire and motivate sales teams to meet and exceed goals.