Director of Information Technology

Confidential; Petaling Jaya; On-site; MYR 300,000 - 600,000; Full time

Job summary

Confidential in Petaling Jaya seeks an experienced IT leader to steer global infrastructure and cloud strategy. You will guide distributed teams, manage enterprise IT projects, and drive security, IAM, and Zero Trust initiatives across regions.

You will oversee vendor relations, budgeting, and cross-border collaborations with the Japan HQ, ensuring compliance with ISO27001 and GDPR-aligned standards. Strong communication in English is required.

Qualifications

• 10+ years in IT Infrastructure, Cloud Architecture or Enterprise IT operations with 3+ years in senior leadership.
• Experience leading distributed teams and promoting knowledge sharing.
• Proven track record in multi-region IT projects from scoping to deployment.
• Strong knowledge of Agile, Scrum, Waterfall; formal certifications preferred.
• Solid cloud experience (AWS/Azure) and hybrid environments.
• Deep enterprise networking, IAM/SSO, Zero Trust implementations.
• Experience with ERP/SaaS migrations and global vendor management.
• Financial acumen for IT budgeting and cost optimization.

Responsibilities

• Lead and mentor globally distributed IT teams to align on KPIs and goals.
• Oversee service desks, hardware support, and VIP IT coordination.
• Drive Zero Trust, MFA, IAM audits, and Shadow IT elimination.
• Direct major software migrations and SaaS integrations (O365, Entra ID).
• Manage end-to-end multi-region IT projects and budgets.
• Standardize AWS/Azure architectures and optimize regional networking.
• Coordinate with Japan HQ on security baselines and ISO27001.

Skills

IT Leadership

Cross-Cultural Leadership

IT Project Management

Agile/Scrum/Waterfall

Formal Certifications (PMP/PRINCE2/IT/

Cloud Architecture (AWS/Azure)

Zero Trust / IAM / SSO

ERP/SaaS Migrations

Budget Forecasting

Japanese (bonus) & English

Education

Bachelor's degree in IT/Computer Science

MBA or equivalent (optional)

Tools

O365

Entra ID / IAM

AIOps tools

VPN/Firewall governance

Job description

1.Global IT Leadership & Performance Management: Manage and mentor geographically distributed IT teams. You will be responsible for evaluating the infrastructure team's performance by establishing and monitoring clear Teamwork KPIs, ensuring all regional IT staff operate as one unified, supportive global unit.

• Ops Team: Oversee global service desks and local IT personnel handling hardware and VIP support.
• Network & Security: Drive Zero Trust architecture, enforce global MFA, conduct IAM audits, and eliminate "Shadow IT".
• App Team: Direct major software migrations, SaaS integrations (O365, Entra ID), and vendor management.

3.Cross-Functional Project Delivery: Act as the primary IT Project Manager for large-scale enterprise initiatives (e.g., global ERP/SaaS integrations, infrastructure migrations, and ISMS certification prep). Own the end-to-end project lifecycle, ensuring timelines, budgets, and cross-regional stakeholder expectations are actively managed.

4.Infrastructure & Cloud Strategy: Standardize AWS/Azure enterprise architectures and resolve regional networking bottlenecks (e.g., enterprise routing, ISP upgrades, and NAS-to-Cloud integrations).

5.Vendor & Budget Management: Vet external development agencies, negotiate enterprise software licensing, and manage the global IT budget focusing on cost-optimization.

6.Compliance & HQ Alignment: Work closely with Japan HQ to ensure adherence to global security baselines, GDPR, and ISO27001 standards.

Required Qualifications & Skills:

1.Experience: 10+ years of progressive experience in IT Infrastructure, Cloud Architecture, or Enterprise IT operations, with at least 3+ years in a senior leadership role (Head of IT, IT Director, or similar).

2.Collaborative Leadership: A strong champion of teamwork. Proven experience managing cross-cultural, distributed IT teams and actively fostering a culture of knowledge-sharing and mutual support.

3.IT Project Management: Proven experience managing complex, multi-region IT projects from scoping to deployment.

4.Methodologies & Certifications: Strong practical knowledge of IT project management frameworks (e.g., Agile, Scrum, Waterfall). Formal certifications (such as PMP, PRINCE2, or ITIL) are highly preferred.

5.Comprehensive Technical Acumen (Full Stack):

• Cloud & Infrastructure: Strong background in cloud infrastructure (AWS/Azure) and hybrid environments.
• Network & Security: Deep understanding of enterprise networking (LAN/WAN, Wireless/AP architecture, global ISP routing) and a proven track record of implementing Zero Trust security models, centralized Identity Access Management (IAM / SSO), and firewall governance.
• Enterprise Applications (AP): Experience overseeing enterprise application landscapes, driving major system/database migrations, and managing global SaaS integrations (e.g., O365, Entra ID).

6.AI & IT Automation Mindset: Forward-thinking approach with experience (or strong capability) in leveraging AI-driven tools and automation (e.g., AIOps, AI-enhanced security threat detection, automated service desks, or AI for code/system maintenance) to streamline daily IT operations and increase team efficiency.

7.Business & Financial Skills: Strong financial acumen for IT budget forecasting, cost optimization, and vendor consolidation.

8.Language Skills (Bonus): Japanese language proficiency (spoken and written) is a strong plus, as it will greatly facilitate direct collaboration and strategic alignment with the Japan HQ. Excellent English communication skills are required.