Director, Human Resources

Tungsten Automation; Kuala Lumpur; On-site; MYR 360,000 - 600,000; Full time

Job summary

Tungsten Automation is seeking a Director of Human Resources – APJ to lead People Relations across the Asia Pacific and Japan from its Malaysia office. The role oversees employee relations, compensation, benefits, and training, with responsibility for Malaysia and broader APJ markets.

The incumbent will manage the Malaysia HR team, coordinate with Talent Acquisition for recruitment, ensure policy compliance, and drive engagement and development initiatives across the region.

Responsibilities

• Take direct, hands-on ownership of People Relations for APJ markets, acting as senior escalation point and advising management on resolutions across diverse cultures
• Manage the Malaysia HR team, oversee day-to-day operations, develop staff performance, and contract with external suppliers for employee services
• Coordinate with Talent Acquisition on recruiting for APJ roles and conduct new employee orientation to align with company goals
• Ensure HR policies, practices, and reporting comply with local labor laws and government requirements in each APJ jurisdiction
• Administer benefits programs (life, health, dental insurance, leave entitlements, employee assistance) and maintain accurate personnel records for statutory reporting
• Develop, review, and maintain HR policies and procedures, ensuring timely communication of updates to stakeholders
• Support management training and development across the region, providing coaching to managers as needed
• Champion employee engagement across APJ by fostering a positive, inclusive workplace culture and transparent communication
• Manage employee separations, handle hearings and investigations, and oversee immigration in line with employment law in each country
• Lead HR aspects of acquisition integrations within the region
• Utilize AI-enabled tools to improve efficiency, accuracy, and streamline routine tasks while adhering to governance and data privacy standards

Job description

Job Purpose

Based in Tungsten Automation's Malaysia office, the Director, Human Resources – APJ owns and leads People Relations across the Asia Pacific and Japan (APJ) region, spanning employee relations, compensation, benefits, and training.

Key Responsibilities

• Take direct, hands-on ownership of People Relations for Australia, Malaysia, Singapore, Hong Kong, Japan, and Indonesia — personally handling day-to-day employee relations matters and acting as the senior escalation point — and hold second-level responsibility for India and Vietnam, whose HR leader reports to this role, advising management on confident, sound resolution across culturally diverse markets
• Manage the Malaysia HR team, overseeing day-to-day operations and supporting the team's performance and professional development, and contract with approved outside suppliers to provide employee services as needed
• Coordinate with the Talent Acquisition team on recruiting and selection for open positions across APJ, and plan and conduct new employee orientation to foster a positive attitude toward Company goals
• Ensure HR policies, practices, and reporting comply with local labor law and government requirements in each APJ jurisdiction
• Administer benefits programs (life, health, dental insurance, leave entitlements, and employee assistance) and maintain accurate personnel records and employee statistics for statutory reporting in each market
• Develop, review, and maintain HR policies and procedures, ensuring timely communication of updates to relevant stakeholders
• Support and advance management training and development initiatives across the region, providing one-on-one coaching to managers as needed
• Champion employee engagement across the region by fostering a positive, inclusive workplace culture, open and transparent communication, and a foundation of mutual trust between employees and management
• Manage employee separations, represent the organization at personnel‑related hearings and investigations, and handle immigration in accordance with each country's employment law
• Lead HR aspects of acquisition integrations within the region
• Utilize AI‑enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.