Digital Transaction Banking Product Owner

OCBC; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive base salary

Holistic, flexible benefits

Professional development opportunities

Inclusive workplace culture

Job summary

OCBC Malaysia is seeking an experienced Transaction Banking Product Management professional to own digital channel products and lead cross-functional teams. You will translate customer needs, design end-to-end journeys and drive agile delivery for Wholesale and SME segments.

You will collaborate with business users and operations, manage end-to-end product development, and ensure regulatory compliance while tracking KPIs and market trends to sustain competitive products.

Qualifications

• 5+ years of experience in product development and management, preferably within transaction banking, financial services or fintech sectors.
• Ability to translate customer needs into product requirements and prioritize features.

Responsibilities

• Assume role as Product Owner to deliver the digital channels capabilities including strategic and industry projects, required to support the business growth and strategy of the Wholesale and SME segments
• Collaborate with local business users, functional specialists, operational teams, and other stakeholders to gather and define user requirements and intended outcome, design end-to-end UI/UX customer journeys and process workflows
• Manage the product development on the digital platforms end-to-end with upstream/downstream systems with detailed user stories, manage user acceptance testing (UAT) and project rollout deployments
• Operate within an Agile framework alongside regional teams, taking full accountability for the product roadmap and ensuring prioritization of user stories based on stakeholder inputs
• Manage modification and enhancements of existing products to address emerging business needs, customer demands or regulatory needs
• Lead product pre-launch activities, including securing new product approvals, operationalizing processes, conducting product training, and updating documentation/specifications, while ensuring compliance with BNM and Shariah guidelines
• Conduct regular market research and competitor analysis to identify trends, new opportunities, and areas for innovation
• Define and monitor key performance metrics to track benefits realization from product initiatives, ensuring alignment with business objectives
• Coordinate with Operations & Technology, client servicing teams, and other departments to resolve service delivery issues promptly, ensuring adherence to service level agreements

Skills

Product management

Agile

Stakeholder management

UI/UX understanding

Tools

Jira

Confluence

Figma

Job description

OCBC Malaysia is seeking an experienced Transaction Banking Product Management professional to own digital channel products and lead cross-functional teams. You will translate customer needs, design end-to-end journeys and drive agile delivery for Wholesale and SME segments.

You will collaborate with business users and operations, manage end-to-end product development, and ensure regulatory compliance while tracking KPIs and market trends to sustain competitive products.