Digital Sales Specialist

cbs Corporate Business Solutions; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

cbs APAC in Kuala Lumpur, Malaysia, invites a Digital Sales Specialist to drive pipeline growth and support SAP transformation initiatives across the APAC region. You will qualify leads, manage inbound/outbound communications, maintain Salesforce CRM, and collaborate with marketing to improve campaign outcomes.

The role demands 1–2 years in telemarketing or inside sales and excellent English communication; Mandarin is a plus.

Qualifications

• 1–2 years in telemarketing, cold calling or inside sales.
• Excellent verbal and written communication; comfortable with senior stakeholders.
• Self-motivated, goal-oriented with ability to achieve KPIs.
• Strong CRM data entry, lead tracking and reporting accuracy.

Responsibilities

• Develop a strong sales pipeline by building and maintaining customer relationships.
• Create and maintain a structured call plan for APAC region.
• Independently handle inbound/outbound calls, emails, and LinkedIn outreach to qualify prospects.
• Qualify, follow up and track sales leads with minimal supervision.
• Maintain Salesforce CRM data accuracy, remove duplicates, log interactions.
• Present weekly Inside Sales progress reports to manager.
• Demonstrate sales performance such as set 3+ qualified appointments weekly.
• Collaborate with marketing and sales to improve campaign quality and conversion.

Skills

Telemarketing

Cold calling

Inside sales

Communication

English proficiency

CRM data entry

Education

Bachelor/Diploma in related field

Tools

Salesforce

Job description

For more information about our company, please visit our website at cbs APAC .

About The Role

We are looking for a proactive, detail-oriented, and energetic Digital Sales Specialist to join our APAC Digital Sales team. You will play a key role in driving pipeline growth, qualifying leads, and supporting sales campaigns for SAP transformation initiatives across the region. This role requires a strong mix of communication skills, persistence, and data accuracy to support our regional go-to-market efforts.

Job Description

Company Overview: cbs APAC is a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP.

Position: Digital Sales Specialist

Modules: Sales & Marketing

Location: Kuala Lumpur, Malaysia

Key Responsibilities

• Develop a strong sales pipeline by building and maintaining customer relationships and understanding their business needs.
• Create and maintain a structured call plan for existing and potential customers across the APAC region.
• Independently and proactively handle inbound and outbound calls, emails, and other communication channels (e.g. Teams, LinkedIn), qualifying prospects from assigned databases to achieve sales targets.
• Qualify, follow up, and track sales leads independently with minimal supervision.
• Maintain and update the Salesforce CRM database, ensuring data accuracy, removing duplicates, and recording all customer interactions.
• Present weekly Inside Sales progress reports to the reporting manager, highlighting pipeline status and campaign performance.
• Demonstrate proven sales performance, such as setting at least 3 qualified appointments per week or contributing to measurable revenue growth.
• Remain effective in a desk-bound, non-customer-facing environment while driving digital engagement and lead conversions.
• Collaborate with marketing and sales teams to improve campaign quality and conversion outcomes.

Job Requirements

Required Skills and Experience

• Minimum 1–2 years of relevant experience, particularly in telemarketing, cold calling, or inside sales roles.
• Excellent verbal and written communication skills; confident in calling, connecting, and engaging potential customers.
• Comfortable communicating with senior stakeholders and C-level decision-makers.
• Energetic, aggressive self-starter with a friendly yet professional attitude.
• Self-motivated, persuasive, and goal-oriented with a strong drive to achieve sales KPIs.
• Demonstrated ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
• Excellent command of English (verbal and written); Mandarin proficiency is an added advantage.
• Attention to detail in CRM data entry, lead tracking, and reporting.
• Comfortable working independently with minimal supervision and learning quickly about SAP solutions and customer needs.

Preferred Qualifications

• Bachelor’s Degree or Diploma in Business, Computer Studies, Marketing, or Communication Studies, or any related field.
• Exposure to enterprise technology or SAP ecosystem is advantageous.

ME: This is you

• An analytical and problem-solving consultant with the desire to develop your own skills and talents.
• An eloquent and extroverted person happy to support our pre-sales cycle.
• Passionate and determined while appreciating teamwork.
• Willing to take over responsibility and to make decisions.
• Able to lead a small team, with strong social and communication skills.

WE: That's us

• A great team of passionate consultants
• Strong personalities that are fair, open, and respectful to each other
• Attractive and competitive salary and package
• A company that continuously spends more than 6% of its revenue in the education of its employees

Please note that only shortlisted candidates (preferably local candidates) will be notified.