Digital Insights & Analytics: Drive Strategy with Data

Spritzer; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a data-driven professional to consolidate and analyze performance data across digital channels, track against KPIs, and translate insights into actions for Digital, Brand and e-Commerce.

You will own monthly performance reporting, run cross-functional insight sessions, assess campaign performance, guide budget allocation, monitor social listening, and present findings to both technical and non-technical stakeholders to drive decisions.

Qualifications

• Genuine curiosity about consumer behavior and digital/social platform trends
• Comfortable navigating ambiguity and evolving workflows; proactive and adaptable
• Able to partner with agencies to validate reported numbers and ensure data accuracy
• Strong written and verbal communication for cross-functional presentation

Responsibilities

• Consolidate and analyze performance data across digital channels (social, campaigns, website, EDM, KOL, social commerce) to track against KPIs
• Own monthly performance reporting and convert it into actionable recommendations for Digital, Brand and e-Commerce
• Build and run a regular cross-functional insight-sharing session that drives real planning decisions, not just report distribution
• Analyze campaign and always-on performance, and recommend budget allocation/optimization direction
• Own social listening and surface consumer sentiment signals that inform planning
• Contribute social commerce / TikTok funnel insight; identifying where upper- and mid-funnel activity is or isn't converting
• Partner with agencies to validate reported numbers and ensure data accuracy
• Present findings to both technical and non-technical stakeholders in a way that drives decisions

Job description

Jora Malaysia is seeking a data-driven professional to consolidate and analyze performance data across digital channels, track against KPIs, and translate insights into actions for Digital, Brand and e-Commerce.

You will own monthly performance reporting, run cross-functional insight sessions, assess campaign performance, guide budget allocation, monitor social listening, and present findings to both technical and non-technical stakeholders to drive decisions.