Digital Insights & Analytics

Spritzer; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a data-driven professional to consolidate and analyze performance data across digital channels, track against KPIs, and translate insights into actions for Digital, Brand and e-Commerce.

You will own monthly performance reporting, run cross-functional insight sessions, assess campaign performance, guide budget allocation, monitor social listening, and present findings to both technical and non-technical stakeholders to drive decisions.

Qualifications

• Genuine curiosity about consumer behavior and digital/social platform trends
• Comfortable navigating ambiguity and evolving workflows; proactive and adaptable
• Able to partner with agencies to validate reported numbers and ensure data accuracy
• Strong written and verbal communication for cross-functional presentation

Responsibilities

• Consolidate and analyze performance data across digital channels (social, campaigns, website, EDM, KOL, social commerce) to track against KPIs
• Own monthly performance reporting and convert it into actionable recommendations for Digital, Brand and e-Commerce
• Build and run a regular cross-functional insight-sharing session that drives real planning decisions, not just report distribution
• Analyze campaign and always-on performance, and recommend budget allocation/optimization direction
• Own social listening and surface consumer sentiment signals that inform planning
• Contribute social commerce / TikTok funnel insight; identifying where upper- and mid-funnel activity is or isn't converting
• Partner with agencies to validate reported numbers and ensure data accuracy
• Present findings to both technical and non-technical stakeholders in a way that drives decisions

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Consolidate and analyze performance data across digital channels (social, campaigns, website, EDM, KOL, social commerce) to track against KPIs

Own monthly performance reporting and convert it into actionable recommendations for Digital, Brand and e-Commerce

Build and run a regular cross-functional insight-sharing session that drives real planning decisions, not just report distribution

Analyze campaign and always-on performance, and recommend budget allocation/optimization direction

Own social listening and surface consumer sentiment signals that inform planning

Contribute social commerce / TikTok funnel insight; identifying where upper- and mid-funnel activity is or isn't converting

Partner with agencies to validate reported numbers and ensure data accuracy

Present findings to both technical and non-technical stakeholders in a way that drives decisions

Job Requirement

Genuine curiosity about consumer behavior and digital/social platform trends

Comfortable navigating ambiguity and evolving workflows; proactive and adaptable

Able to partner with agencies to validate reported numbers and ensure data accuracy

Strong written and verbal communication for cross-functional presentation