Digital Asset Custody Ops Analyst — 24/7 Hybrid

Citi; Kuala Lumpur; Híbrido; MYR 78.000 - 134.000; Jornada completa

Descripción de la vacante

Citi in Kuala Lumpur is seeking an Analyst to monitor and settle digital asset transactions, reconciling records and ensuring compliance with SLAs and SOPs. The role requires prior settlements experience and knowledge of blockchain workflows, with shift-based coverage in a 24/7 environment.

You will maintain logs, support audits, and coordinate with control teams to resolve discrepancies, contributing to operational efficiency and risk management in a fast-paced setting.

Formación

• 1–3 years in settlements or reconciliations (financial services or digital asset environment).
• Exposure to blockchain transactions or digital asset custody platforms is preferred.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Understanding of blockchain fundamentals (wallets, private/public keys, token standards).
• Proficiency in Microsoft Excel for operational reporting and reconciliations.

Responsabilidades

• On-Chain Confirmation: Monitor blockchain explorers to confirm settlement completion within required timeframes.
• Reconciliation: Compare on-chain transaction records with internal custody and settlement systems to identify and elevate breaks within defined cut off windows.
• Exception Handling: Investigate failed, delayed, or mismatched settlements and elevate to checkers or supervisors per protocol.
• Audit & Documentation: Maintain accurate transaction logs, settlement reports, and audit trails in accordance with policy.
• Operational Coordination: Work with internal control teams and blockchain support staff to resolve operational discrepancies.
• Process Adherence: Ensure all settlement activities align with defined SLAs, regulatory requirements, and internal SOPs.
• Continuous Improvement: Identify recurring manual touchpoints and operational bottlenecks, actively proposing SOP enhancements and workflow fixes.
• Shift Handover Rigor: Maintained disciplined end-of-shift logging and ensure seamless transition of pending transactions.

Conocimientos

Settlements

Reconciliations

Blockchain exposure

Excel

Attention to detail

Communication

Educación

Bachelor's Degree in Business/Accounting/Finance

Herramientas

Excel

Descripción del empleo

Citi in Kuala Lumpur is seeking an Analyst to monitor and settle digital asset transactions, reconciling records and ensuring compliance with SLAs and SOPs. The role requires prior settlements experience and knowledge of blockchain workflows, with shift-based coverage in a 24/7 environment.

You will maintain logs, support audits, and coordinate with control teams to resolve discrepancies, contributing to operational efficiency and risk management in a fast-paced setting.