DevOps Engineer 1990

User Experience Researchers Pte Ltd; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

User Experience Researchers Pte Ltd in Kuala Lumpur is seeking an experienced DevOps Engineer to support and enhance our customer data reporting and data cleansing products. The role combines development and operations to ensure high-quality delivery, stability, and continuous improvement of analytics solutions.

You will design and maintain Power BI dashboards, SSRS reports, and data pipelines while providing production support and leading deployment activities.

Qualifications

• Experience in data management and analytics.
• Advanced Microsoft Power BI skills.
• Strong SQL skills and data query optimization.
• Experience with SSRS reporting.
• ETL development using SSIS.
• Ability to translate business requirements into technical solutions.

Responsibilities

• Design and develop Power BI dashboards and reports.
• Provide production support for data and reporting platforms.
• Manage deployments and release activities.
• Ensure data pipelines are stable and optimized.
• Collaborate with stakeholders to translate requirements into technical solutions.

Skills

Data Management & Analytics

Power BI (Advanced)

SQL & Data Query Optimization

SSRS Reporting

SSIS / ETL Development

Application Development (Advanced)

AI Concepts (Advanced)

Production Support (L1/L2/L3)

CI/CD Pipelines

Release Management

Data Cleansing & Reporting Systems

Tools

Power BI

SSRS

SSIS

SQL

ETL Development

Job description

We are seeking an experienced DevOps Engineer to support and enhance our customer data reporting and data cleansing products. The role operates within a DevOps model, combining development and operational responsibilities to ensure high-quality delivery, stability, and continuous improvement of analytics solutions.

Key Responsibilities

Development (Dev)

• Design and develop Power BI dashboards and reports
• Build and maintain SSRS reports
• Write and optimize SQL queries for data extraction and transformation
• Develop and manage ETL processes using SSIS
• Contribute to data modeling and reporting architecture
• Collaborate with stakeholders to translate business requirements into technical solutions

Operations (Ops)

• Provide production support for data and reporting platforms
• Manage and resolve incident tickets (L1/L2/L3 support)
• Execute operational routines and monitoring activities
• Handle deployment and release management activities
• Ensure system reliability, performance, and availability
• High-quality Power BI reports and dashboards
• Stable and optimized data pipelines and ETL processes
• Timely software releases and deployments
• Efficient handling of production incidents and support tasks

Required Skills & Expertise

Primary Skills

• Data Management & Analytics
• Microsoft Power BI (Advanced)
• SQL & Data Query Optimization
• SSRS Reporting
• SSIS / ETL Development

Secondary Skills

• Application Development (Advanced)
• Artificial Intelligence / AI Concepts (Advanced)

Additional Skills

• Strong experience in production support (L1/L2/L3)
• Knowledge of DevOps practices and CI/CD pipelines
• Experience with software release management
• Familiarity with data cleansing and reporting systems

Soft Skills

• Strong problem-solving and analytical thinking
• Ability to work in a DevOps collaborative environment
• Good communication with both technical and business stakeholders
• Ability to manage multiple priorities in a production environment

Nice to Have

• Experience in data reporting platforms for enterprise systems
• Exposure to AI-driven analytics or automation
• Knowledge of cloud platforms (Azure preferred)