DevOps Analyst

DHL; Cyberjaya; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work

Medical coverage

Flexible benefits

Extra holidays

Free parking

Job summary

DHL IT Services in Cyberjaya is seeking a DevOps Analyst to help deliver reliable, scalable digital solutions and support DHL's global platforms across the lifecycle, from analysis to operations. The role requires 2+ years in DevOps, strong CI/CD, OpenShift, Java and Python skills, plus SQL, Linux basics and scripting.

You will collaborate with cross-regional teams in a multinational environment, participate in shift rotations, and contribute to incident resolution, root cause analysis, and

Qualifications

• 2+ years of DevOps experience required.
• Strong CI/CD, production support, and troubleshooting skills.
• Experience with Java, MSSQL, OpenShift, Linux basics, scripting, and Python.
• Familiarity with JIRA, Confluence, Dynatrace, Splunk; Windows Server and .NET are a plus.
• Ability to work in a multinational environment with good English.

Responsibilities

• Provide 2nd and 3rd level production support for applications.
• Contribute to development and continuous improvement of applications.
• Investigate and resolve incidents; perform root cause analysis.
• Collaborate with cross-functional teams to restore services efficiently.
• Participate in shift rotations to ensure stable production operations.

Skills

DevOps

CI/CD

Production support

Troubleshooting

Java

SQL

OpenShift

Linux basics

Scripting

Python

JIRA

Confluence

Dynatrace

Splunk

Windows Server

.NET

Tools

JIRA

Confluence

Dynatrace

Splunk

Windows Server

Job description

Your IT Future, Delivered

DevOps Analyst

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about latest technology. Our Customer Data Rules Engine (CDRE) team is continuously expanding. No matter your level of DevOps engineering proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #CDRE #CustomerData

Grow together

Timely delivery of DHL packages around the globe supported by reliable and secure IT systems is in the core of what we do. With your DevOps expertise and experience you’ll help us to deliver a great service needed for DHL’s business. This role offers a unique opportunity to develop both operational support expertise and software engineering skills, with expect an end to end life cycle in all phases of the lifecycle, starting from analysis, design, through development, quality assurance up to operational support.

As part of an Agile team, you will provide 2nd and 3rd level production support while contributing to the development and continuous improvement of applications. You will investigate and resolve complex incidents, perform root cause analysis, collaborate with cross-functional teams to restore services efficiently, and participate in shift rotations to ensure stable and reliable production operations.

Ready to embark on the journey? Here’s what we are looking for:

We are looking for DevOps Analyst with at least 2 years of experience in DevOps engineering. A good understanding of CI/CD pipeline, production support and troubleshooting, application development with software engineering best practices and Agile/Scrum methodologies. Experience within Java, MSSQL, OpenShift, Basic Linux, Databases, scripting, and Python are required. Experience troubleshooting production scenarios with tools and platforms such as JIRA, Confluence, Dynatrace, Splunk, Windows Server, .net application will be an advantage.

The role requires accountability, proactive, willing to learn, able to analyse and solve problems. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, my name is Nancy Ling and I’m a team manager. I started my career at DHL IT Services back in 2020, when I took a role as Project Manager in the GO2 team. From there, I moved fast through the company ladder and soon landed a Senior Project Manager role. In 2025, I moved to a management role, being Team/Solution manager. Together with the strong support of a multinational & diverse team, we are working on our common ambition – technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.