Debt Recovery Specialist – On-Site, Performance Pay

Dhir & Partners Sdn Bhd; Muar; On-site; MYR 36,000 - 72,000; Full time

Job summary

Dhir & Partners Sdn Bhd is seeking a Credit Recovery Officer for a full-time, on-site role based in Ampang/Muar. You will manage debt collection, contact clients to resolve overdue payments, and maintain precise records of financial activity.

Strong interpersonal, analytical, and discreet handling of sensitive information are essential, with a finance-related degree preferred. The ideal candidate brings experience in credit recovery, can develop repayment plans, and build constructive client

Qualifications

• Strong interpersonal and customer service skills to communicate effectively with clients
• Experience in debt collection and credit recovery practices
• Analytical ability to evaluate accounts and devise repayment plans
• Discretion with sensitive information and professional conduct under pressure
• Diploma or degree in Finance, Accounting, or Business Administration preferred

Responsibilities

• Manage debt collection processes and contact clients to resolve overdue payments
• Maintain accurate records of financial transactions and repayment activities
• Analyze client accounts to assess recovery potential and risks
• Develop and propose repayment plans tailored to each client
• Build and maintain positive relationships with clients to facilitate timely recovery
• Collaborate with colleagues to ensure compliant and ethical debt-collection practices

Skills

Interpersonal skills

Debt collection

Analytical skills

Discretion

Customer service

Credit recovery experience

Education

Diploma/degree in Finance or Accounting

Business Administration

Job description

Dhir & Partners Sdn Bhd is seeking a Credit Recovery Officer for a full-time, on-site role based in Ampang/Muar. You will manage debt collection, contact clients to resolve overdue payments, and maintain precise records of financial activity.

Strong interpersonal, analytical, and discreet handling of sensitive information are essential, with a finance-related degree preferred. The ideal candidate brings experience in credit recovery, can develop repayment plans, and build constructive client