Database Administrator (Asia)

Commerz Global Service Solutions; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Commerz Global Service Solutions is seeking an experienced Database Administrator to manage Oracle, MSSQL, and Sybase environments in a global context. The role emphasizes high availability, incident/change management, and ongoing performance optimization across Windows and Unix platforms.

You will collaborate with the Database Product Owner and engineers in Frankfurt, contribute to DR/BCP exercises, and ensure regulatory compliance while supporting Follow-The-Sun operations.

Qualifications

• University degree or equivalent professional experience.
• Minimum 8 years of professional experience in IT/DBA roles.
• Experience in IT operations; responsibility for systems and complex processes.

Responsibilities

• Maintain high availability and integrity of database systems.
• Monitor performance and optimize queries and configurations.
• Handle incident, change, and project tasks within SLA expectations.
• Plan and execute database installations, upgrades, and patches.
• Participate in Business Continuity and Disaster Recovery exercises.
• Ensure compliance with governance, security, and audit requirements.
• Collaborate with global teams and support Follow-The-Sun model.
• Document procedures and maintain security-related documentation.

Skills

Database Administration

Oracle

SQL Server

Sybase

Postgres

Cloud databases

Certifications

SSAS

SSIS

SSRS

Education

University degree or equivalent

Tools

Oracle 19c upgrades

MS SQL Server tools

Auditing & security tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• The primary responsibility of this role is the operational database administration of Oracle, MSSQL, Sybase.
• Reporting to the Database Team Head, the Database Administrator (DBA) is expected to work autonomously with an agile and adaptive mindset, leveraging appropriate tools to meet evolving requirements, and also adaptable to merge into managed service model to deliver database service if required.
• Key duties include maintaining high availability and integrity of database systems, solving technical issues, optimizing performance, and ensuring seamless user experiences.
• The DBA will also be accountable for handling technical issues across incident management, change management, project tasks, and BAU operations, ensuring end-to-end ownership and alignment with business priorities and SLAs.
• The role requires a willingness to be covering different time zone if required in alignment with both local and global business needs, ensuring consistent delivery of database services and support.
• In addition, the DBA is expected to stay up to date with emerging database technologies (e.g., Oracle 23ai, MSSQL updates) and proactively propose forward‑looking plans to management. The DBA will collaborate closely with the Database Product Owner and Database Engineers at our HQ in Frankfurt to assess the adaptability of proposed solutions to the local infrastructure. If challenges arise, the DBA is responsible for conducting research and presenting viable alternative solutions to management, ensuring seamless upgrades and future‑readiness of database systems.

Key Activities:

Database Maintenance and Support

• Maintain and support database systems to ensure their operational readiness at all times.
• Monitor database systems periodically and take appropriate actions to achieve optimal performance

Incident, Request, and Change Management

• Provide prompt responses to incident, request, and change tickets logged through HP Service Manager.
• Troubleshoot, update, resolve, and close tickets promptly to meet service expectations.

Database Installation and Upgrades

• Perform installation, upgrades, or patching of database systems periodically or as needed.

Business Continuity and Disaster Recovery (BCP/DR)

• Actively participate in Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises, ensuring mandatory success.

Compliance and Governance

• Ensure database systems are compliant with corporate governance and local regulatory security and audit requirements at all times.
• Respond to audit inspections, participate in interviews, and demonstrate system setups to auditors as necessary.

Performance Optimization and Best Practices

• Adopt and implement best practices to enhance database system resiliency and availability.

Capacity Planning

• Anticipate and plan database system capacity to meet growing demands and evolving business needs.

Global Collaboration and Support

• Participate in global support activities using the Follow-The-Sun model.
• Collaborate closely with global teams on product alignment and IT solution initiatives.

Documentation and Security

• Create, maintain, and update relevant documentation to meet security and audit requirements.

Individual Task Description:

• Planning, provisioning and support of the database‑platforms based on the operating systems Windows and Unix.
• Escalate to senior specialist and management in time when there is a potential breach of service.
• Monitoring, maintenance and optimization of the existing databases.
• Analyze and remove incidents in the databases.
• Quality assurance of the databases.
• Programming of batches and runbooks for automation.
• Functional support of application support with regards to process security and data flow.
• Carry out space management for the database.
• Analyze and reorganize the database.
• Implementing changes and releases on the database.
• Ensure 3rd party supports for the used database.
• Develop and implement data backup and restore procedures for the database (if needed in
• cooperation with the backup teams).
• Plan and develop disaster recovery solutions and contribute proactively in scheduled DR task.
• Maintains professional and technical knowledge by attending educational workshops, reviewing
• professional publications; establishing personal networks; benchmarking state‑of‑the‑art practices;
• participating in professional societies.

Formal education:

• University/University of Applied Sciences or equivalent professional experience
• At least 8 years of professional experience
• Experience in IT operations; has own responsibility for systems and/or complex processes

Specialist knowledge (work experience, further qualification):

• Database Administration Experience
• Minimum 5 years’ experience in database administration:
• Oracle 19c and familiarity with upgrades to Oracle 23ai or other current releases.
• Good understanding of Oracle databases.
• SQL Server 2016 and above, including advanced capabilities in SSAS (SQL Server Analysis Services), SSIS (SQL Server Integration Services), and SSRS (SQL Server Reporting Services).
• Sybase ASE 16.0 and Postgres experience in version 14 onward is good to have.
• Certifications (Technical Proficiency)
• Relevant certifications such as Microsoft (MCDBA/MCSE), Oracle, and/or Sybase certifications are highly valued as well
• Any additional certifications in emerging database technologies, such as Cloud-based database certifications (AWS RDS, Microsoft Azure SQL Database), are advantageous.
• Knowledge of Emerging Database Technologies(Optional)
• Understanding of PostgreSQL and its enterprise applications is a plus.
• Familiarity with cloud‑native database solutions Azure SQL, or Google Cloud or AWS
• Technical and Analytical Skills
• Strong troubleshooting and analytical thinking skills to diagnose and resolve complex database issues efficiently.
• Proactive mindset with a focus on performance optimization, capacity planning, and anticipatory system improvements.
• Collaboration and Independence
• Adept at working independently and within cross‑functional, global teams.
• Ability to effectively coordinate and communicate with stakeholders at various levels.
• Flexibility and Availability
• Willingness to provide public holiday and off‑hours production support as needed