Data Steward & Master Data Analyst

DBA-Verwaltungs-Gmbh; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

DBA-Verwaltungs-Gmbh in Kuala Lumpur is seeking a Customer Master Data Analyst / Data Steward to manage and improve customer master data across systems. This role requires engagement with data quality, operational metrics, and collaboration across departments ensuring data governance standards.

Ideal candidates have 3–5 years in data management or analysis, experience with CRM/ERP systems, and strong analytical skills to support data-related processes.

Qualifications

• 3–5 years of experience in data analysis, data stewardship, or master data management.
• Experience working with CRM or ERP systems (e.g., Salesforce, SAP, Oracle).
• Strong analytical and problem-solving skills.
• Advanced Excel skills.

Responsibilities

• Maintain and update customer master data across CRM, ERP, and MDM platforms.
• Analyze customer master data to identify trends, anomalies, and potential data quality issues.
• Monitor data quality metrics such as completeness, consistency, and duplicate records.
• Act as a liaison between Sales Operations, Customer Service, GTS and Finance on customer data-related matters.

Skills

Data analysis and interpretation

Attention to detail and data accuracy

Stakeholder communication

Documentation and process discipline

Problem solving and root cause investigation

Education

3–5 years of experience in data analysis, data stewardship, or master data management

Experience working with CRM or ERP systems (e.g., Salesforce, SAP, Oracle)

Strong analytical and problem-solving skills

Tools

Excel (advanced)

Power BI / Tableau

SQL (preferred)

Job description

DBA-Verwaltungs-Gmbh in Kuala Lumpur is seeking a Customer Master Data Analyst / Data Steward to manage and improve customer master data across systems. This role requires engagement with data quality, operational metrics, and collaboration across departments ensuring data governance standards.

Ideal candidates have 3–5 years in data management or analysis, experience with CRM/ERP systems, and strong analytical skills to support data-related processes.