Data Intelligence & Performance Analytics Specialist

AIA Malaysia; Kampung Malaysia Tambahan; On-site; MYR 70,000 - 110,000; Full time

Job summary

AIA Malaysia is seeking a Data Intelligence professional to drive accurate commission administration and governance across Partnership Distribution. You will enhance reporting standards, maintain data integrity, and push automation in dashboards to support performance monitoring and data-driven decisions.

The role emphasizes building strong governance, delivering comprehensive performance insights, and collaborating with technology and business stakeholders to implement system enhancements and

Qualifications

• Education – Degree holder in any discipline and/or non-degree holders with related working experience.
• Experience – 5 years’ relevant experience.
• Skills – Excellent in MS-Excel/Power BI, Good analytical and problem-solving skills. Team player with good interpersonal skills and able to communicate effectively with people at all levels.

Responsibilities

• Manage the computation, validation, and administration of commission payouts and BSC Commission Scoring to ensure accuracy, timeliness, and compliance with approved business rules.
• Prepare commission-related reports, reconciliations, and supporting documentation for stakeholder review and approval.
• Support regulatory and governance reporting requirements, including BNM submissions and Board Paper preparation.
• Investigate and resolve commission-related discrepancies, exceptions, and stakeholder queries in a timely manner.
• Prepare and distribute regular business performance reports, including F2F Production Reports, Persistency Reports, and other key performance tracking reports for internal stakeholders and bank partners.
• Monitor key business metrics and performance indicators to support effective performance management and business monitoring.
• Ensure reporting outputs are accurate, consistent, and aligned with agreed business definitions, methodologies, and reporting standards.
• Provide analysis and commentary on performance trends, variances, and key business drivers.
• Support the computation, monitoring, and reporting of persistency metrics, including D1, D2, M13, and M25 indicators.
• Conduct variance and exception analysis to identify performance gaps, emerging trends, and areas requiring intervention.
• Ensure the accuracy and consistency of performance measurement methodologies and KPI calculations.
• Collaborate with stakeholders to validate performance results and address reporting discrepancies.
• Support commission-related system enhancements, new product launches, and regulatory-driven implementations, including SST-related changes.
• Assist in requirement gathering, system configuration validation, User Acceptance Testing (UAT), and post-implementation reviews.
• Coordinate with Technology and business stakeholders to ensure successful implementation of system enhancements and process improvements.
• Identify opportunities to improve operational efficiency, controls, and reporting automation.

Skills

MS Excel

Power BI

Education

Degree holder

Job description

AIA Malaysia is seeking a Data Intelligence professional to drive accurate commission administration and governance across Partnership Distribution. You will enhance reporting standards, maintain data integrity, and push automation in dashboards to support performance monitoring and data-driven decisions.

The role emphasizes building strong governance, delivering comprehensive performance insights, and collaborating with technology and business stakeholders to implement system enhancements and