Data Collection Assistant / Field Research Assistant

OPTIMUM INFOSOLUTIONS (M) SDN BHD; Petaling Jaya; On-site; MYR 20,000 - 27,000; Full time

Job summary

OPTIMUM INFOSOLUTIONS (M) SDN BHD in Malaysia is seeking a Data Collection Assistant / Field Research Assistant for a 12-month contract, fully onsite in Petaling Jaya. The role focuses on data collection, field research and ground operations, with 8-hour days Monday to Friday.

You will collect and verify information, travel to locations, maintain accurate records and use Google Forms and Sheets. Strong English communication and meticulousness are essential; travel within the city is required.

Qualifications

• Good verbal and written English communication skills.
• Some familiarity with data collection, field research, surveys or information gathering.
• Comfortable conducting ground research and travelling to different locations within the city.
• Physically comfortable performing full-day (approximately 8 hours) indoor and outdoor field operations.
• Basic proficiency in Google Workspace, particularly Google Forms and Google Sheets.
• Basic understanding of data interpretation and statistical concepts.
• Detail-oriented with good accuracy when handling information and documentation.
• Willingness to learn new tools, systems and operational processes.
• Able to work independently and follow instructions and established procedures.

Responsibilities

• Coordinate and execute data collection activities according to guidelines provided by the supervisor.
• Collect, verify and record information accurately, ensuring all data collection forms are completed correctly.
• Conduct ground research and field visits to gather relevant data, information and insights from different locations.
• Plan and execute ground operations and assigned projects in alignment with business objectives.
• Organise, maintain and update collected information and operational records.
• Provide feedback and recommend improvements to existing operational processes and guidelines.
• Maintain strict confidentiality when collecting, handling, storing and sharing business information.
• Collaborate with the team to ensure smooth execution of daily operational activities.

Skills

English communication

Data collection familiarization

Field research

Independent work

Attention to detail

Willingness to learn tools

Documentation accuracy

Tools

Google Forms

Google Sheets

Google Workspace

Job description

Data Collection Assistant / Field Research Assistant

Location: Petaling Jaya (nearby MRT Station)
Employment Type: 12-Month Contract (renewable based on perfromance)
Working Arrangement: Fully Onsite
Working Hours: Monday–Friday, 10:00 AM–7:00 PM. Occasional Saturday half-day based on business requirements, with advance arrangement.

Job Overview

We are looking for a detail-oriented and proactive Operations Support Coordinator to support data collection, field research and ground operations activities.

The successful candidate will be responsible for gathering information, conducting field research, maintaining accurate records and supporting operational projects according to established guidelines.

Key Responsibilities

Coordinate and execute data collection activities according to guidelines provided by the supervisor.

Collect, verify and record information accurately, ensuring all data collection forms are completed correctly.

Conduct ground research and field visits to gather relevant data, information and insights from different locations.

Plan and execute ground operations and assigned projects in alignment with business objectives.

Organise, maintain and update collected information and operational records.

Provide feedback and recommend improvements to existing operational processes and guidelines.

Maintain strict confidentiality when collecting, handling, storing and sharing business information.

Collaborate with the team to ensure smooth execution of daily operational activities.

Requirements

Good verbal and written English communication skills.

Some familiarity with data collection, field research, surveys or information gathering.

Comfortable conducting ground research and travelling to different locations within the city.

Physically comfortable performing full-day (approximately 8 hours) indoor and outdoor field operations.

Basic proficiency in Google Workspace, particularly Google Forms and Google Sheets.

Basic understanding of data interpretation and statistical concepts.

Detail-oriented with good accuracy when handling information and documentation.

Willingness to learn new tools, systems and operational processes.

Able to work independently and follow instructions and established procedures.

Work Arrangement

Must be willing to travel around the city for fieldwork.

Transportation expenses for work-related travel will be reimbursed.

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Your application will include the following questions:

• How many years of Data Analysis experience do you have?

Information Technology Services 101-1,000 employees

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.

We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.

We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services.

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.

We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.

We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services.

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