Data Centre Technician - Trainee Program (Malaysia)

Sourceo Pte Ltd; Johor Bahru; On-site; MYR 33,000 - 61,000; Full time

Job summary

Oracle Cloud Infrastructure (OCI) is expanding rapidly and seeks Data Center Technicians to join our Infrastructure Operations Trainee Program. This structured onboarding accelerates growth through hands-on experience, mentorship, and career development, with a path to full-time permanent opportunities after completion.

Candidates from all backgrounds are welcome, including recent graduates and those with experience in various fields.

Qualifications

• Minimum Diploma/Bachelors in IT, Computer Science, Electronics or related technical discipline
• Up to two (2) years of experience in data centre operations, technical support, IT infrastructure, networking, telecommunications electronics or related technical field

Skills

Data center ops

Troubleshooting

Documentation

Operational discipline

Mentorship

Education

Diploma/Bachelor in IT/CS/Electronics

Tools

ServiceNow

JIRA

Job description

At OCI, we design, build, deliver, and operate Oracle’s global cloud infrastructure. Our teams support the servers, storage, networking, power, cooling, and critical infrastructure that enable customers worldwide to run their most important workloads. We operate in a fast-paced environment where safety, operational excellence, innovation, and customer focus are at the center of everything we do.

Oracle Cloud Infrastructure (OCI) is expanding rapidly, and we are looking for Data Center Technicians to join our Infrastructure Operations team through our Trainee Program. This structured onboarding and development program is designed to accelerate the growth of early-career technicians by combining hands‑on operational experience, technical training, mentorship, and career development. Successful candidates will be considered for full time permanent opportunities at the conclusion of the Trainee Program.

We are looking for candidates from all backgrounds to join our mission—whether you are a recent high school graduate, have experience in retail, hospitality, construction, sales, or any other field, we welcome you to apply!

Minimum Qualifications (At least ONE of the following)

• Minimum Diploma/Bachelors in IT, Computer Science, Electronics or related technical discipline
• Up to two (2) years of experience in data centre operations, technical support, IT infrastructure, networking, telecommunications electronis or related technical field

Preferred Qualifications (Not Mandatory)

• Previous experience supporting data center or cloud infrastructure environments.
• Experience with ServiceNow, JIRA, or similar ticket management platforms.
• Familiarity with enterprise server, storage, and networking equipment.
• Knowledge of TCP/IP networking fundamentals.
• Experience with RAID, fiber optics, and structured cabling systems.
• ESD, electrical safety, ladder, powered equipment, server lift, or related certifications.
• Experience supporting enterprise-scale IT infrastructure.
• Working knowledge of server hardware, storage, and networking technologies.
• Ability to troubleshoot routine operational and technical issues with limited supervision.
• Strong procedural discipline and documentation skills.
• Demonstrated attention to detail, quality, safety, and operational rigor.
• Ability to identify opportunities for operational improvement.
• Ability to mentor and support developing technicians.
• Effective communication across teams and stakeholders.

Physical & Work Requirements

• Ability to lift up to 20kgs safely.
• Ability to climb ladders, work at height, and operate in confined spaces as required.
• Ability to perform physically demanding work in a data center environment.
• Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based.
• Reliable transportation to the assigned data center location.
• Ability to travel locally and up to 5% domestically as required.
• Visa sponsorship is not available. You must have full work rights in Malaysia.

Anticipated Start Date (subject to change): September, October & November

Rolling intake (applications are reviewed on an ongoing basis, and positions may be filled as suitable candidates are identified).