Data Centre Assurance Coordinator

NEXTDC SDN. BHD.; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Fast-growing technology company

Collaborative, inclusive culture

Job summary

NEXTDC SDN. BHD. in Malaysia is recruiting an Audit and Assurance Coordinator to support our growing data centre operations.

You will work closely with Operational teams and subject matter experts to coordinate assurance requests and ensure seamless communication with customers. This fixed-term role involves coordinating audits, gathering evidence, and liaising with Risk, Legal, IT and Facility Operations to meet regulatory and contractual obligations.

Qualifications

• 3–5 years’ experience in assurance coordination or a similar role.
• Strong customer service skills and ability to liaise with stakeholders.
• Experience coordinating customer requests within IT/technology context.
• Ability to explain products and assurance requirements clearly and confidently.

Responsibilities

• Develop and maintain streamlined processes with Operational teams for managing customer and partner audit and assurance requests.
• Act as the primary point of contact for customer audit requests, providing clear, timely communication and support throughout the audit process.
• Coordinate audit activities, including onsite visits, interviews, document reviews and access requests, with internal stakeholders.
• Gather and compile documentation, records and evidence requested for audits, ensuring accuracy and compliance.
• Engage with Risk and Compliance, Legal, Engineering and other teams to meet standards and contractual obligations.
• Facilitate meetings and interviews between customers and internal experts, promoting transparency.
• Maintain records of communications, audit docs, progress, findings and actions for timely resolution.
• Provide progress updates to customers and stakeholders.

Skills

Analytical skills

Communication

Organization

Time management

Attention to detail

MS Office

English fluency

Tools

Microsoft Office

Job description

NEXTDC SDN. BHD. in Malaysia is recruiting an Audit and Assurance Coordinator to support our growing data centre operations.

You will work closely with Operational teams and subject matter experts to coordinate assurance requests and ensure seamless communication with customers. This fixed-term role involves coordinating audits, gathering evidence, and liaising with Risk, Legal, IT and Facility Operations to meet regulatory and contractual obligations.